Microsoft Outlook 2019/2021: Part 2 Training Course

COURSE OUTLINE

1 - MODIFYING MESSAGE PROPERTIES AND CUSTOMIZING OUTLOOK

• Topic A: Insert Advanced Characters and Objects
• Topic B: Modify Message Properties
• Topic C: Add Email Accounts to Outlook
• Topic D: Customize Outlook Options

2 - ORGANIZING, SEARCHING, AND MANAGING MESSAGES

• Topic A: Group and Sort Messages
• Topic B: Filter and Manage Messages
• Topic C: Search Outlook Items

3 - MANAGING YOUR MAILBOX

• Topic A: Manage Junk Email Options
• Topic B: Manage Your Mailbox Size

4 - AUTOMATING MESSAGE MANAGEMENT

• Topic A: Use Automatic Replies
• Topic B: Use Rules to Organize Messages
• Topic C: Create and Use Quick Steps

5 - WORKING WITH CALENDAR SETTINGS

• Topic A: Set Advanced Calendar Options
• Topic B: Create and Manage Additional Calendars
• Topic C: Manage Meeting Responses

6 - MANAGING CONTACTS

• Topic A: Import and Export Contacts
• Topic B: Use Electronic Business Cards
• Topic C: Forward Contacts

7 - MANAGING ACTIVITIES BY USING TASKS

• Topic A: Assign and Manage Tasks

8 - SHARING OUTLOOK ITEMS

• Topic A: Delegate Access to Outlook Folder
• Topic B: Share Your Calendar
• Topic C: Share Your Contacts

9 - MANAGING OUTLOOK DATA FILES

• Topic A: Use Archiving to Manage Mailbox Size
• Topic B: Work with Outlook Data Files