Chatbots for Developers Training Course
Chatbots, also known as chatterbots or conversational agents, are software applications that leverage artificial intelligence (AI) to engage and communicate with users through text, voice, or text-to-speech interfaces. These tools allow businesses to deliver automated services to customers, employees, and site visitors at minimal cost.
This instructor-led live training, available online or onsite, is designed for developers seeking to install, configure, and manage chatbot-building platforms and code-based frameworks to create and deploy chatbot services.
Upon completion of this training, participants will be equipped to design, build, evaluate, and test chatbot services, thereby providing automated chat or voice support interfaces for their users.
Format of the Course
- Interactive lecture and discussion.
- Extensive exercises and practice.
- Hands-on implementation in a live-lab environment.
Course Customization Options
- To request a customized training for this course, please contact us to arrange.
Course Outline
Introduction
Overview of Chatbots and Artificial Intelligence (AI)
Understanding Chatbot Architecture and Natural Language Processing (NLP)
Exploring Applications for Chatbots and Chatbot Types
Understanding Customer Goals and Needs
Designing Chatbot Scripts and Flow
Building Chatbots Using Code-Based Frameworks
Exploring Existing Platforms for Building Chatbots
Setting Up a Developer Environment for Chatbots
Working with Training Data for NPL Models
Pre-Processing Incoming Data
Designing a Text Classifier Model
Working with Entities, Intents, and Contexts
Working with Server Integration and Data Syncing
Creating a Simple Text-Based Chatbot
Creating a Simple Voice-Based Chatbot
Using Speech Recognition Technology
Evaluating and Testing Chatbots
Troubleshooting
Summary and Conclusion
Requirements
- Knowledge of application development and programming languages
- Understanding of artificial intelligence (AI) and natural language processing (NLP) concepts
Audience
- Developers
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Testimonials (1)
The engagement of the instructor
Wayne Jeftha - Vodacom
Course - Microsoft Bot Framework Composer
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