Course Outline


  • Value of Improvement
  • Improvement and Management
  • Improvement and Total Quality Control (TQC)
  • Improvement and Recommendation System
  • Improvement and Competition
  • Process-Oriented Management and Results-Oriented Management

Comparison between East and West

  • Improvement and Innovation
  • Improvement and Measurement

Improvement from TQC

  • Quality Control - Manager's Quality
  • Quality Control Method: Comparison between Japan and the West
  • Compliance with the PDCA Cycle
  • Improvement of Grass-Root Class 


  • Manager-Led Improvement
  • Improvement of Facility
  • Team-Led Improvement
  • Individual-Led Improvement


  • Cross-Functional Management
  • Policy Deployment
  • Quality Deployment
  • Comprehensive Production Maintenance

Ways to Solve Problems

  • Management Problems
  • Improve Activities and Labor-Management Relations
  • Labor and Management: Enemies or Allies
  • Senior Management Commitment

Change Corporate Culture

  • Customer: The Ultimate Referee of Quality
  • Supplier Relations Change Corporate Culture: Challenges Facing the West

Case Study

  7 Hours


Related Courses

Chief Technology Officer (CTO) Fundamentals

  14 hours

Management and Team Development

  7 hours

Managing Remote Teams

  7 hours

Róznice pokoleniowe w zarządzaniu. Pracownicy pokoleń XYZ. Jak z nimi funkcjonować

  14 hours

Business and IT System Agility in the Digital Age

  7 hours

Business Modeling for an Agile Enterprise

  14 hours

Change Management

  14 hours

Effective Conflict Resolution for professionals

  7 hours

How to Learn New Behaviours to Improve Your Results

  7 hours

How to Manage Stress and Avoid Burnout

  7 hours

Kanban Management Professional 1

  14 hours

Kotter’s 8-Step Change Model

  14 hours

Lean 5S for Non-Manufacturing Purposes

  7 hours

Lean 5S

  7 hours