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Course Outline
Concept
- Value of Improvement
- Improvement and Management
- Improvement and Total Quality Control (TQC)
- Improvement and Recommendation System
- Improvement and Competition
- Process-Oriented Management and Results-Oriented Management
Comparison between East and West
- Improvement and Innovation
- Improvement and Measurement
Improvement from TQC
- Quality Control - Manager's Quality
- Quality Control Method: Comparison between Japan and the West
- Compliance with the PDCA Cycle
- Improvement of Grass-Root Class
Practice
- Manager-Led Improvement
- Improvement of Facility
- Team-Led Improvement
- Individual-Led Improvement
Management
- Cross-Functional Management
- Policy Deployment
- Quality Deployment
- Comprehensive Production Maintenance
Ways to Solve Problems
- Management Problems
- Improve Activities and Labor-Management Relations
- Labor and Management: Enemies or Allies
- Senior Management Commitment
Change Corporate Culture
- Customer: The Ultimate Referee of Quality
- Supplier Relations Change Corporate Culture: Challenges Facing the West
Case Study
Testimonials
It was interactive. Was not boring at all.
ITPPL Services, Inc.
I like everything about the training. I've learned new things specially in conflict management.
ITPPL Services, Inc.
Trainer is very knowledgeable in this field. Learned a lot from him as his discussions were very insightful and applicable on our industry and workplace. I feel very contented towards the end.
Genafe Grace Amon - ITPPL Services, Inc.
The trainer is well-versed and has rapport with his audience.
Irish May Palmero - ITPPL Services, Inc.
The personal experience the trainer shared to us that provides lessons and teach us how to handle any situation.
ITPPL Services, Inc.
The trainer was very well prepared and the training objectives were met.
Krishna Gisselle Dalen - ITPPL Services, Inc.
I really enjoyed the handling Conflict.
ITPPL Services, Inc.
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