Preparation for Certified OpenStack Administrator (COA) exam Training Course

Course Code



21 hours (usually 3 days including breaks)


  • Basic Linux administration skills.
  • Basic knowledge of Cloud Computing paradigm.


The aim of this course is to get familiar with the OpenStack environment both from the operator and administrator side. After a brief introduction to cloud computing you will get your own OpenStack instance and perform hands-on operational and administrative actions. The course covers all the basic components of the OpenStack from general architecture to administering the cloud. The format of the course comprises around 90% of hands-on workshop in the real OpenStack environment.

The course cover all topics from Certificate OpenStack Administrator exam and prepares participant to the exam both theoretically and practically. Moreover programme of the course has been extended about topic that will allow the participant to better understand all OpenStack caveats required to pass the exam. At the end of the course every participant will have a chance to test themself during the mock COA exam.

Course Outline

1. Introduction to OpenStack 

  • History
    • History of cloud and OpenStack
  • Cloud features
  • Cloud models
    • Private, Public, Hybrid
  • Clouds based on OpenStack
    • Public clouds
    • Private cloud deployments
  • Distributions
    • Open source
    • Commercial
  • Deployment models
    • Manual
    • Configuration management
  • OpenStack ecosystem
    • Modules
    • Underlying tools
    • Integrations
  • OpenStack lifecycle
  • OpenStack certification
  • OpenStack lab (VM) for this course

2. Hands on with Certified OpenStack Administrator

  • Getting to know OpenStack 
    • OpenStack components (Keystone, Glance, Nova, Neutron, Cinder, Swift, Heat)
    • Interaction with OpenStack cloud
    • OpenStack daemons and API communication flow
  • Keystone - Identity management service
    • Domains, projects, users and roles
    • Managing Keystone catalogue services and endpoints
    • Manage/Create domains, groups, projects, users, and roles
    • Verification of Keystone services
  • Glance - Image service
    • Image features (properties, metadata, format, container)
    • Uploading and downloading image
    • Sharing images
    • Manage quotas for image service
    • Verification of Glance services
  • Neutron - Networking
    • Basic Neutron network resource types
    • Manage tenant networks, subnets, 
    • Manage security groups and rules
    • East-West routing
    • Network namespaces
    • Manage external/provider networks
    • North-South routing
    • Floating IPs management
    • Manage network quotas
    • Basic network troubleshooting (namespaces, tcpdump, etc.)
    • Networking quotas
    • Verification of Neutron services
  • Nova - Compute service
    • Interfaces to hypervisors
    • Keypair management
    • Flavour management
    • Instance parameters
    • Creating an instance
    • Verification of spawned instances
    • Snapshotting
    • Instance management
    • Assigning floating IPs
    • Interactive console and console log
    • Security groups assignment
    • Compute quotas
    • Verification of Nova services
  • Cinder - Block Storage
    • Volume parameters
    • Creating volume
    • Manage volume
    • Attaching volume to Nova instance
    • Managing volume snapshots
    • Managing volume backups
    • Restoring backups
    • Managing volume quotas
    • Adding new storage backend
    • Verification of Cinder services
  • Swift - Object Storage
    • Swift components and processes
    • Managing containers and objects
    • Managing access control lists
    • Setting up object expiration
    • Monitoring available storage space
    • Setting up quotas
    • Verification of Swift services
  • Heat - Orchestration
    • Heat Orchestration Template and its components
    • Creating Heat stack
    • Verification of Heat stack
    • Updating Heat stack
    • Verification of Heat services
  • Troubleshooting
    • Analyzing log files
    • Centralized logging
    • Debugging OpenStack client queries
    • Managing OpenStack database
    • Analyzing compute node status
    • Analyzing instance status
    • Analyzing AMQP broker (RabbitMQ)
    • Metadata services
    • General way of diagnosing OpenStack issues
    • Troubleshooting network problems
    • Troubleshooting network performance
    • Instance backup and recovery

3. Certified OpenStack administrator mock exam

  • Overview of the exam
  • Examination procedures
  • Instructor guided exam



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