Course Outline


  • Overview of OpsGenie features and architecture

Understanding DevOps Pipelines

  • How OpsGenie fits in a DevOps ecosystem

Getting Started

  • Setting up a profile
  • Navigating the UI

Managing Users and Roles

  • Inviting users
  • Role types and permissions
  • Creating and managing teams

Managing On-call Schedules

  • Configuring on-call schedules
  • Escalation policies
  • Adding rotations and participants

Managing Alerts and Notifications

  • Navigating the alerts list
  • Searching queries for alerts
  • Creating alert flows and fields
  • Managing alerts lifecyle
  • Creating alert policies
  • Encrypting alert data

Integrating OpsGenie with other IT tools

  • Using OpsGenie's integration framework
  • OpsGenie with other Atlassian products
  • OpsGenie API integration
  • OpsGenie integration with other tools (Alert Logic, Amazon CloudTrail, Microsoft Azure, etc.)
  • OpsGenie heartbeats for systems monitoring

Incident Management and Reports

  • Managing incidents
  • Investigating incidents
  • Collaborating during incidents
  • OpsGenie global and team Reports


Summary and Next Steps


  • Experience with system administration


  • DevOps engineers
  14 Hours


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