Course Outline

Lesson 1: Fundamentals of Six Sigma

Describe Six Sigma

Identify Organizational Drivers and Metrics

Describe Project Selection and Organizational Goals

Describe Lean

Lesson 2: Identifying Six Sigma Methodologies

Describe the DMAIC Methodology

Describe the DFSS Methodology

Describe QFD

Describe DFMEA and PFMEA

Lesson 3: Conducting the Six Sigma Define Phase: Introduction

Describe the Define Phase

Describe Process Elements

Identify Stakeholders and Process Owners

Identify Customers

Gather Customer Data

Analyze Customer Data

Translate Customer Requirements

Identify Six Sigma Projects

Lesson 4: Conducting the Six Sigma Define Phase: Fundamentals of Project Management

Draft a Project Charter

Develop the Project Scope

Identify Project Metrics

Identify Project Planning Tools

Describe Project Documentation

Describe Project Risk Analysis

Describe Project Closure

Lesson 5: Conducting the Six Sigma Define Phase: Management and Planning Tools

Create an Interrelationship Digraph

Create a Tree Diagram

Create a Prioritization Matrix

Describe a Matrix Diagram

Draft a PDPC

Create an Activity Network Diagram

Lesson 6: Conducting the Six Sigma Define Phase: Key Metrics of Projects

Track Process Performance

Perform FMEA

Lesson 7: Conducting the Six Sigma Define Phase: Team Dynamics

Describe Six Sigma Team Stages and Dynamics

Describe Six Sigma Teams and Roles

Identify Team Tools

Identify Effective Communication Techniques

Lesson 8: Conducting the Six Sigma Measure Phase: Introduction

Describe the Measure Phase

Draft a SIPOC

Create a Process Map

Describe Additional Process Documentation Tools

Create a Fishbone Diagram

Create a Cause-and-Effect Matrix

Lesson 9: Conducting the Six Sigma Measure Phase: Probability and Statistics

Describe Basic Probability Concepts

Identify Valid Statistical Conclusions

Describe the Central Limit Theorem

Lesson 10: Conducting the Six Sigma Measure Phase: The Data Collection Plan

Identify Data Types

Identify Data Collection Methods

Identify Sampling Types

Lesson 11: Conducting the Six Sigma Measure Phase: Descriptive Measures

Introduction to Statistical Tools

Compute Descriptive Statistical Measures

Construct Probability Distribution Charts

Describe Other Distributions

Lesson 12: Conducting the Six Sigma Measure Phase: Graphical Methods

Create a Run Chart

Create a Box-and-Whisker Plot

Create a Stem-and-Leaf Plot

Create a Scatter Plot

Create Pareto Charts

Lesson 13: Conducting the Six Sigma Measure Phase: Measurement System Analysis

Perform Measurement System Analysis

Conduct the Gage R&R Study

Interpret Gage R&R Data

Lesson 14: Conducting the Six Sigma Measure Phase: Process Capability and



Determine Process and Customer Specification Limits

Conduct a Process Capability Study

Interpret Process Capability

Interpret Sigma Levels

Lesson 15: Conducting the Six Sigma Analyze Phase: Introduction

Describe the Analyze Phase

Perform Multi-Vari Studies

Perform Simple Linear Correlation

Perform Simple Regression

Lesson 16: Conducting the Six Sigma Analyze Phase: Hypothesis Testing

Introduction to Hypothesis Testing

Conduct Hypothesis Tests

Perform t-Tests

Perform Single-Factor ANOVA

Perform Chi-Square Tests

Lesson 17: Conducting the Six Sigma Improve Phase

Describe the Improve Phase

Perform DOE

Interpret Main Effects and Interaction Plots

Generate Ideas for Solutions

Pilot Solutions

Lesson 18: Conducting the Six Sigma Control Phase: Introduction

Describe the Control Phase

Draft a Control Plan

Lesson 19: Conducting the Six Sigma Control Phase: SPC

Describe Control Charts

Create Control Charts

Interpret Control Charts

Implement and Validate Solutions

Six Sigma Project Closure

Lesson 20: Describing the Implementation of Six Sigma

Identify the Essentials of Six Sigma Implementation

Describe Six Sigma for Service Industries

Describe DMAIC Failure Modes


Six Sigma - Introduction

  35 Hours


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