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Course Outline
Lesson 1: Fundamentals of Six Sigma
Describe Six Sigma
Identify Organizational Drivers and Metrics
Describe Project Selection and Organizational Goals
Describe Lean
Lesson 2: Identifying Six Sigma Methodologies
Describe the DMAIC Methodology
Describe the DFSS Methodology
Describe QFD
Describe DFMEA and PFMEA
Lesson 3: Conducting the Six Sigma Define Phase: Introduction
Describe the Define Phase
Describe Process Elements
Identify Stakeholders and Process Owners
Identify Customers
Gather Customer Data
Analyze Customer Data
Translate Customer Requirements
Identify Six Sigma Projects
Lesson 4: Conducting the Six Sigma Define Phase: Fundamentals of Project Management
Draft a Project Charter
Develop the Project Scope
Identify Project Metrics
Identify Project Planning Tools
Describe Project Documentation
Describe Project Risk Analysis
Describe Project Closure
Lesson 5: Conducting the Six Sigma Define Phase: Management and Planning Tools
Create an Interrelationship Digraph
Create a Tree Diagram
Create a Prioritization Matrix
Describe a Matrix Diagram
Draft a PDPC
Create an Activity Network Diagram
Lesson 6: Conducting the Six Sigma Define Phase: Key Metrics of Projects
Track Process Performance
Perform FMEA
Lesson 7: Conducting the Six Sigma Define Phase: Team Dynamics
Describe Six Sigma Team Stages and Dynamics
Describe Six Sigma Teams and Roles
Identify Team Tools
Identify Effective Communication Techniques
Lesson 8: Conducting the Six Sigma Measure Phase: Introduction
Describe the Measure Phase
Draft a SIPOC
Create a Process Map
Describe Additional Process Documentation Tools
Create a Fishbone Diagram
Create a Cause-and-Effect Matrix
Lesson 9: Conducting the Six Sigma Measure Phase: Probability and Statistics
Describe Basic Probability Concepts
Identify Valid Statistical Conclusions
Describe the Central Limit Theorem
Lesson 10: Conducting the Six Sigma Measure Phase: The Data Collection Plan
Identify Data Types
Identify Data Collection Methods
Identify Sampling Types
Lesson 11: Conducting the Six Sigma Measure Phase: Descriptive Measures
Introduction to Statistical Tools
Compute Descriptive Statistical Measures
Construct Probability Distribution Charts
Describe Other Distributions
Lesson 12: Conducting the Six Sigma Measure Phase: Graphical Methods
Create a Run Chart
Create a Box-and-Whisker Plot
Create a Stem-and-Leaf Plot
Create a Scatter Plot
Create Pareto Charts
Lesson 13: Conducting the Six Sigma Measure Phase: Measurement System Analysis
Perform Measurement System Analysis
Conduct the Gage R&R Study
Interpret Gage R&R Data
Lesson 14: Conducting the Six Sigma Measure Phase: Process Capability and
Performance
Determine Process and Customer Specification Limits
Conduct a Process Capability Study
Interpret Process Capability
Interpret Sigma Levels
Lesson 15: Conducting the Six Sigma Analyze Phase: Introduction
Describe the Analyze Phase
Perform Multi-Vari Studies
Perform Simple Linear Correlation
Perform Simple Regression
Lesson 16: Conducting the Six Sigma Analyze Phase: Hypothesis Testing
Introduction to Hypothesis Testing
Conduct Hypothesis Tests
Perform t-Tests
Perform Single-Factor ANOVA
Perform Chi-Square Tests
Lesson 17: Conducting the Six Sigma Improve Phase
Describe the Improve Phase
Perform DOE
Interpret Main Effects and Interaction Plots
Generate Ideas for Solutions
Pilot Solutions
Lesson 18: Conducting the Six Sigma Control Phase: Introduction
Describe the Control Phase
Draft a Control Plan
Lesson 19: Conducting the Six Sigma Control Phase: SPC
Describe Control Charts
Create Control Charts
Interpret Control Charts
Implement and Validate Solutions
Six Sigma Project Closure
Lesson 20: Describing the Implementation of Six Sigma
Identify the Essentials of Six Sigma Implementation
Describe Six Sigma for Service Industries
Describe DMAIC Failure Modes
Requirements
Six Sigma - Introduction
Testimonials
Modeling and how to fit the data to model
- USDA
I enjoyed the self-learning through exercises and the tips and shortcuts shared.
- Competition Bureau
I have learnt something, Trainer tried to help us with our queries.
Angelika Czapka, LKQ Polska Sp. z o. o.
I learned new things so that is a good point
Daria - Angelika Czapka, LKQ Polska Sp. z o. o.
many exercises
Julia - Angelika Czapka, LKQ Polska Sp. z o. o.
The applicability of the content
EPFL HBP PCO
The tips for many of the functions that the trainer presented, which we can easily remember and implement in our future work
Emilija Stoilova - EPFL HBP PCO
1. Clear theoretical explanation of concepts and alternatives to problem solving. 2. Practical examples where concepts are, and can be applied. 3. I learnt skills that I can use in my job, which will make some of my work easier 4. It will definitely bring some innovation into some of the reports I prepare for different Committees.
Sindiso Ndlovu - Export Credit insurance corporation
The reminder of the world of statistics :)
Export Credit insurance corporation
Steve was willing to answer every questions and worked diligently to address any individual concerns or technical issues as they arose in the class. He also did a great job of presenting the technical details in a way that made it less intimidating to even the least tech savvy people in the room. Personally, learning about some useful shortcuts in Excel that I didn't know about will certainly improve my overall workflow when using Excel in the future! I am so appreciative of those little details that I was exposed to during the two-day training.
Alan Gonzalez - Queens College, CUNY
The fact he had dif excel and data sheets with exercises for us to do.
Deepakie Singh Sodhi - Queens College, CUNY
The fact that we had the time to cover some useful extras.
Alina Vishniakova - TUI Business Services GmbH
I generally liked the trainer Knowledge.
- SAP Business Objects
Flexibility of the trainer
Irina Ostapenko
Going through all the different examples and explaining each of the terms.
Lewis Print - Claire Dawson, Terumo Aortic
very detailed, was good watching the demos on how to use the software, made It very easy to follow and then use.
Claire Dawson, Terumo Aortic
Interactive, well explained and not overly in-depth with each section required to cover each section
Christopher Beattie - Claire Dawson, Terumo Aortic
The practical demonstrations
Simson McCreath - Claire Dawson, Terumo Aortic
The trainer had an excellent understanding of the subject matter, and was able to answer any questions easily and concisely.
Craig Renfrew - Claire Dawson, Terumo Aortic
Gaining practical experience of Minitab software.
Layna Thompson - Terumo Aortic
The content was relevant to my minitab requirements. Tomasz provided an explanation and the reasons why he was completing the exercises in the way he did.
Terumo Aortic
The knowledge & experience of the trainer.
Terumo Aortic
Exercises/Examples at end of chapter
Terumo Aortic
Interactive exercises.
Terumo Aortic
Trainer was very knowledgeable
Gary McAlonan - Terumo Aortic
he is patient
Abdul De kock - Vodacom
Overview and understanding how big the topic is
British American Shared Services Europe BAT GBS Finance, WER/Centre/EEMEA
his knowlede and practical exemples
Irina Tulgara
A lot of knowldege - theoretical and practical
Anna Alechno
Ambari management tool. Ability to discuss practical Hadoop experiences from other business case than telecom.
- Ericsson
Lot of hands-on exercises.
- Ericsson
It was very hands-on, we spent half the time actually doing things in Cloudera/Hadoop, running different commands, checking the system, and so on. The extra materials (books, websites, etc...) were really appreciated, we will have to continue to learn. The installations were quite fun, and very handy, the cluster setup from scratch was really good.
Ericsson
Many hands-on sessions.
Jacek Pieczątka
Big competences of Trainer
Grzegorz Gorski
Trainer give reallive Examples
Simon Hahn
Tomasz was engaging and always ready to answer our questions. This course wouldn't have worked without him.
Kelly Gale, Global Knowledge Network Training Ltd
The R-programming overview training is quite intensive but Tomasz is always helpful, energetic and up to date. On top of it, he is passionate about R. I would highly recommend his R sessions to anyone interested in R.
Luiza Panoschi - Kelly Gale, Global Knowledge Network Training Ltd
Very knowledgeable instructor and I was given the tools and confidence to start exploring R on my own.
Canada Revenue Agency
I really enjoyed the first day on navigating R-Studio and some of the shortcuts he provided though out other days.
Canada Revenue Agency
I really love the hands-on approach that Michael designed. It was very effective to have short PowerPoint lessons that explained concepts, and then be able to apply it in the virtual environment in R. I was also very excited to see how powerful a tool R can be, and am I looking forward to keep learning more in the future.
Environment and Climate Change Canada
Practice exercises were relevant and very helpful to reinforce the knowledge.
Andy Kwan - Environment and Climate Change Canada
Follow-along exercises after slide presentation kept engagement.
Robin White - Environment and Climate Change Canada
Michael was very knowledgeable and clear in his instruction of the training. Course was well structured to teach the desired subject as well as the right amount of room was left to adjust to fit our needs better. Over all, I am very happy with the course.
Brock Batey - Environment and Climate Change Canada
I was benefit from the guidance and sharing life examples + answering all questions.
Marta Melloch - Amazon Development Center Poland Sp. z o.o.
Expertise and huge knowledge of the trainer.
- Amazon Development Center Poland Sp. z o.o.
The trainer concentrated on the key topics.
- Amazon Development Center Poland Sp. z o.o.
I really enjoyed the all the best.
Halil polat - Amazon Development Center Poland Sp. z o.o.
The information given was interesting and the best part was towards the end when we were provided with Data from Murex and worked on Data we are familiar with and perform operations to get results.
Jessica Chaar
The hands on exercise and the trainer capacity to explain complex topics in simple terms
youssef chamoun
I like the exercices done
Nour Assaf
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