BPM Essentials Training Course

Introduction

• Course Objectives
• Why BPM?
• Topology of a BPM architecture
• BPM Vendors overview
• Positioning of vendor tools

BPM Overview

• BPM vs BPMS
• When to choose a BPMS
• IT and business must work hand in hand
• Matching the right technology to your problem
• Overview of a BPM system

Architecture of a BPM System

• Topology and scalability
• Design tools
• Deployment tools
• Monitoring and management
• The process engine
• Process definition repository
• Transaction manager
• Connector framework

Administering Processes using Process Monitoring

• Managing a Process
• Modeling a Process with BPMN
• Platform Administration
• Interfacing with BAM (business activity monitoring)
• Adding a Notification to a Process
• Notification Channel

Core BPMS features and Interfaces

• Repository support
• Database support
• The Adapter SDK
• The level of required customisation
• Involvement of development languages
• Human workflow solutions

BPM as enabler of SOA: Key components

• Application frontends
• Basic Services
• The value of an ESB
• Increased agility for the business

Governance and Business strategy

• The personal perspective
• Innovation, growth and flexibility
• The past: data/functions vs objects & services
• The future: core business logic vs process control logic
• Design implications for Architects
• Alignment of Business and IT

Business Rules

• Motivations for BRs
• Basic Concepts
• KPI Principles
• New Roles of Business and I/T
• The Business Focus in Business Rules
• When is a BR Approach Appropriate?
• New Aspects for Scoping a BR Project
• Key Elements of a BR Project Plan

Choosing the right approach

• Start at the beginning: the business
• Definition of business competencies
• Identifying differentiators and overhead
• From requirements to components
• What components should be re-usable?
• Architecture requirements
• Reaching vendor independence
• Roadmap to enterprise renovation
• Continuous improvements