Course Outline
Introduction
- The need for a Quality Management System in the automotive industry.
Anatomy of a Quality Management System
- Policies, processes, documented procedures, and records.
Overview of International Automotive Task Force (IATF)
- ISO/TS 16949:2009
- IATF 16949:2016
- ISO 9001:2015
Case Study
- Implementation of ISO/TS 16949 Quality Management Systems through good times and bad.
IATF 16949 Structure
- Introductory Sections
- Requirements for a Quality Management System
Determining the Context of the Organization
- Stakeholders needs and expectations
- Determining the requirements and scope of a QMS
Leadership and Commitment
- Defining policies on quality, roles and responsibilities, ownership, etc.
Planning
- Defining the requirements for risk analysis, preventive actions, contingency plans, quality objectives, etc.
Resources and Support
- Defining requirements for infrastructure, communication, documentation, monitoring, etc.
Transitioning to IATF 16949:2016
- QMS / IATF 16949, ISO 9001, ISO/TS 16949, etc.
- Transition approach
Case Study
- IATF 16949 as a competitive advantage.
Core Tools
- APQP, FMEA, PPAP, SPC, MSA and Customer-Specific Requirements (CSRs)
Developing a QMS based on IATF 16949
- Assessing the product quality requirements
- Enabling the measurement and monitoring equipment.
QMS Implementation and Documentation Tools
- SWOT Analysis, Seven Quality Management Principles, Process Mapping, etc.
Evaluating Performance
- Monitoring the QMS itself.
- Assessing customer satisfaction, internal audits, monitoring equipment and processes, management review, etc.
Tailoring the QMS
- Continual improvement
- Anomalies and corrective actions
Auditing Your Processes
- Self auditing and auditing by a Certification Body
- QMS auditing tools - Systems Mapping, Process Concept Diagram (Turtle), etc.
IATF 16949 Certification
- Certification of a QMS's adherence to IATF 16949.
- Certification of an auditor's adherence to IATF 16949.
- IATF 16949 Lead Auditor
- IATF 16949 Internal Auditor
- IATF 16949 Awareness and Implementation
Summary and Conclusion
Requirements
- An understanding of quality assurance concepts.
- Automotive industry experience.
Audience
- Engineers
- Managers
- Technical leads
- Quality assurance engineers
- Technicians
- Manufacturing professionals
- Auditors
Testimonials
I enjoyed the quizzes, and Driton's style of teaching.
Chloe - Margaret Guijt Lawlor, SEEC MM Ltd.,
ISO 9001 Lead Implementer Course
The training was well put together & very informative.
Siobhan Kavanagh - Margaret Guijt Lawlor, SEEC MM Ltd.,
ISO 9001 Lead Implementer Course
the discussions we had and how helpful the trainer was in making sure I understood the information
Khadija Ukadia, KPMG LLP
ISO 9001 Foundation Course
The exercises and discussions around the answers provided and also the Quizzes
Jacqui Berry - Khadija Ukadia, KPMG LLP
ISO 9001 Foundation Course
It was an excellent refresher on all the changes and improvements in the process since I first participated in QMS some 18 years ago,
Paul Tennant - Khadija Ukadia, KPMG LLP
ISO 9001 Foundation Course
Indepth information on a subject.
Bijaya Rana Magar - Khadija Ukadia, KPMG LLP
ISO 9001 Lead Auditor Course
The worked examples that were shown, along with the interaction exercises to confirm procedures and knowledge. The instructor Abbigail was very knowledgeable and helpful.
Christopher Gaffney - Khadija Ukadia, KPMG LLP
ISO 9001 Lead Auditor Course
The interaction Abbigail tried to pursue was brilliant. Although we as a group struggled to engage at times (more use to F2F deliviery i think).
Darren Dobson - Khadija Ukadia, KPMG LLP
ISO 9001 Lead Auditor Course
Day 2 and Day 3, I really enjoyed.