Course Outline


  • The need for a Quality Management System in the automotive industry.

Anatomy of a Quality Management System

  • Policies, processes, documented procedures, and records.

Overview of International Automotive Task Force (IATF)

  • ISO/TS 16949:2009
  • IATF 16949:2016
  • ISO 9001:2015 

Case Study

  • Implementation of ISO/TS 16949 Quality Management Systems through good times and bad.

IATF 16949 Structure

  • Introductory Sections
  • Requirements for a Quality Management System

Determining the Context of the Organization

  • Stakeholders needs and expectations
  • Determining the requirements and scope of a QMS

Leadership and Commitment

  • Defining policies on quality, roles and responsibilities, ownership, etc.


  • Defining the requirements for risk analysis, preventive actions, contingency plans, quality objectives, etc.

Resources and Support

  • Defining requirements for infrastructure, communication, documentation, monitoring, etc. 

Transitioning to IATF 16949:2016

  • QMS / IATF 16949, ISO 9001, ISO/TS 16949, etc.
  • Transition approach

Case Study

  • IATF 16949 as a competitive advantage.

Core Tools

  • APQP, FMEA, PPAP, SPC, MSA and Customer-Specific Requirements (CSRs)

Developing a QMS based on IATF 16949

  • Assessing the product quality requirements
  • Enabling the measurement and monitoring equipment.

QMS Implementation and Documentation Tools 

  • SWOT Analysis, Seven Quality Management Principles, Process Mapping, etc.

Evaluating Performance

  • Monitoring the QMS itself.
  • Assessing customer satisfaction, internal audits, monitoring equipment and processes, management review, etc.

Tailoring the QMS

  • Continual improvement
  • Anomalies and corrective actions

Auditing Your Processes

  • Self auditing and auditing by a Certification Body
  • QMS auditing tools - Systems Mapping, Process Concept Diagram (Turtle), etc.

IATF 16949 Certification

  • Certification of a QMS's adherence to IATF 16949.
  • Certification of an auditor's adherence to IATF 16949.
    • IATF 16949 Lead Auditor
    • IATF 16949 Internal Auditor
    • IATF 16949 Awareness and Implementation

Summary and Conclusion


  • An understanding of quality assurance concepts.
  • Automotive industry experience.


  • Engineers
  • Managers
  • Technical leads
  • Quality assurance engineers
  • Technicians
  • Manufacturing professionals
  • Auditors
  21 Hours


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