Thank you for sending your enquiry! One of our team members will contact you shortly.
Thank you for sending your booking! One of our team members will contact you shortly.
Duration 16 hours
Course Outline
1. Introduction to Lean Thinking (2 hours)
- Defining Lean: Origins and development
- Core Lean Principles: Value, Flow, Pull, and Perfection
- Categories of waste (muda) in service industries
2. Applying Lean to Requirements and Project Management (4 hours)
- VOC (Voice of the Customer)
- Prioritization methods: MoSCoW, WSJF, and Effort-Impact Matrix
- A3 Project Thinking (structure and usage)
- Comparative overview of Lean, Agile, and Six Sigma
3. Lean Kanban (4 hours)
- Core components and basics of the Kanban system
- Board administration
- Pull mechanisms and Work In Progress (WIP) limits
- Flow metrics: Lead Time, Cycle Time, and Takt Time
4. Lean in Process Optimization (4 hours)
- VSM (Value Stream Mapping)
- Detecting waste in banking processes
- KAIKAKU
5. Additional Lean Tools (2 hours)
- GEMBA
- KAIZEN
- Root cause analysis: Ishikawa diagrams and 5 Whys
- POKA-YOKE
Summary and Next Steps
Requirements
- Familiarity with fundamental project management concepts
- Hands-on experience with process workflows in business or banking settings
- Knowledge of Agile or Lean principles
Target Audience
- Process managers and analysts
- Project managers within banking and financial services
- Professionals focused on requirements capture and process enhancement
Testimonials (3)
The training was practical and straight forward
Mutu Bengui - EMIS - Empresa Interbancaria de Servicos, S.A
Course - Agile Product Management - Growth Marketing
workshops, practical cases
Joanna Nowak - LKQ Polska Sp. z o. o.
Course - Introduction to Agile Testing
Friendly, plenty of breaks to think about what we have learnt and lovely guy.
