Course Outline
Module 1: Managing computers and mobile devices in the enterprise
This module highlights Configuration Manager features that enable complex management tasks, including:
- Hardware and software inventory.
- Application management.
- Operating system deployment.
- Settings management.
- Software update management.
- Remote client troubleshooting.
- Malware protection.
Module 1 Lessons
- Overview of systems management using enterprise management solutions
- Overview of the Configuration Manager architecture
- Overview of the Configuration Manager administrative tools
- Tools for monitoring and troubleshooting a Configuration Manager site
Lab: Exploring the Configuration Manager tools
- Searching in the Configuration Manager console
- Using Windows PowerShell with Configuration Manager
- Using Configuration Manager Service Manager to manage components
- Monitoring site and component status
- Reviewing log files by using the Configuration Manager Trace tool
- Explain how to use Configuration Manager to address the challenges of managing systems and users in today’s enterprise.
- Describe the Configuration Manager architecture.
- Describe the management tools that you use to perform administrative functions for Configuration Manager.
- Describe the tools that you use to monitor and troubleshoot a Configuration Manager site.
Module 2: Analyzing data using queries and reports
The Microsoft System Center Configuration Manager database stores extensive data regarding resources in your environment. Since managing all resources simultaneously is not always practical, you can create queries to locate devices or user objects meeting specific criteria. These queries can also generate collections or provide additional resource details. This module covers creating and running queries. Additionally, reports can be executed to view various aspects of your Configuration Manager environment. Running these reports requires installing and configuring a reporting services point, which is detailed in this module.
Module 2 Lessons
- Introduction to queries
- Configuring Microsoft SQL Server Reporting Services (SSRS)
Lab: Creating and running queriesConfiguring boundaries and resource discovery
- Creating data queries
- Creating subselect queries
- Creating status message queries
Lab: Configuring SSRS
- Configuring a reporting services point
- Creating a report by using Report Builder
- Create and configure data and status message queries.
- Configure and manage SSRS and the reporting services point.
Module 3: Preparing the management infrastructure to support PCs and mobile devices
This module explains how to prepare the management infrastructure, including configuring boundaries, boundary groups, and resource discovery. It also details how Configuration Manager interacts with the Microsoft Exchange Server environment to discover and manage mobile devices.
Module 3 Lessons
- Configuring site boundaries and boundary groups
- Configuring resource discovery
- Configuring the Exchange Server Connector for mobile device management
- Configuring user and device collections
Lab: Configuring boundaries and resource discovery
- Configuring boundaries, boundary groups, and fallback relationships
- Configuring Active Directory discovery methods
Lab: Configuring user and device collections
- Creating a device collection
- Creating a user collection
- Configuring a maintenance window
- Configure boundaries and boundary groups.
- Configure resource discovery.
- Configure the Exchange Server connector mobile device management.
- Organize resources using device and user collections.
Module 4: Deploying and managing clients
This module covers supported operating systems and devices, software requirements, and various methods for installing the Configuration Manager client. It also describes default and custom client settings available for configuration. Once the client software is installed, settings can be configured to facilitate routine management tasks.
Module 4 Lessons
- Overview of the Configuration Manager client
- Deploying the Configuration Manager client
- Configuring and monitoring client status
- Managing client settings in Configuration Manager
Lab: Deploying the Microsoft System Center Configuration Manager client software
- Preparing the site for client installation
- Deploying the Configuration Manager client software by using client push installation
Lab: Configuring and monitoring client status
- Configuring and monitoring client health status
Lab: Managing client settings
- Configuring client settings
- Describe the requirements and considerations for installing the Configuration Manager client software.
- Deploy the Configuration Manager client software.
- Configure and monitor client status.
- Manage Configuration Manager client settings.
Module 5: Managing inventory for PCs and applications
This module provides an overview of inventory collection and explains how to manage the collected information. You will learn about the process of collecting hardware and software inventory, initiating inventory cycles, and securing inventory collection. The module also covers using software metering to monitor program usage, and the configuration and management of Asset Intelligence.
Module 5 Lessons
- Overview of inventory collection
- Configuring hardware and software inventory
- Managing inventory collection
- Configuring software metering
- Configuring and managing Asset Intelligence
Lab: Configuring and managing inventory collection
- Configuring and managing hardware inventory
Lab: Configuring software metering
- Configuring software metering
Lab: Configuring and managing Asset Intelligence
- Preparing the site for Asset Intelligence
- Configuring Asset Intelligence
- Monitoring license agreements by using Asset Intelligence
- Viewing Asset Intelligence reports
- Describe inventory collection.
- Configure and collect hardware and software inventory.
- Manage inventory collection.
- Configure software metering.
- Configure Asset Intelligence.
Module 6: Distributing and managing content used for deployments
Configuration Manager clients retrieve content, such as packages, applications, software updates, and operating system images, from distribution points. Configuration Manager relies on this infrastructure for content management functionality. In this module, you will review content management features, configure distribution points, and learn to distribute and monitor content. You will also perform content validation and prestaging.
Module 6 Lessons
- Preparing the infrastructure for content management
- Distributing and managing content on distribution points
Lab: Distributing and managing content for deployments
- Installing a new distribution point
- Managing content distribution
- Prepare the infrastructure for content management.
- Distribute and manage content on distribution points.
Module 7: Deploying and managing applications
In this module, you will learn methods for creating, deploying, and managing applications with Configuration Manager. You will also learn to use the Software Center and the Application Catalog to install available applications. Topics include managing deployments for unconventional applications, installing Windows 10 apps, and deploying virtualized applications.
Module 7 Lessons
- Overview of application management
- Creating applications
- Deploying applications
- Managing applications
- Deploying virtual applications by using System Center Configuration Manager (Optional)
- Deploying and managing Windows Store apps
Lab: Creating and deploying applications
- Installing and configuring the Application Catalog roles
- Creating applications with requirements
- Deploying applications
Lab: Managing application supersedence and removal
- Managing application supersedence
- Uninstalling the Excel Viewer application
Lab: Deploying virtual applications by using Configuration Manager (Optional)
- Configuring support for App-V
- Deploying virtual applications
Lab: Using Configuration Manager to deploy Windows Store apps
- Configuring support for sideloading Windows Store apps
- Configuring a Windows Store app
- Deploying Windows 10 apps to users
- Describe the application management features of Configuration Manager.
- Create applications.
- Deploy applications.
- Manage applications.
- Configure and deploy virtual applications.
- Configure and deploy Windows Store apps.
Module 8: Maintaining software updates for managed PCs
This module explains how to use the software updates feature in Configuration Manager to implement an end-to-end management process for identifying, deploying, and monitoring software updates to your Configuration Manager clients.
Module 8 Lessons
- The software updates process
- Preparing a Configuration Manager site for software updates
- Managing software updates
- Configuring automatic deployment rules
- Monitoring and troubleshooting software updates
Lab: Configuring the site for software updates
- Configuring and synchronizing the software update point
Lab: Deploying and managing software updates
- Determining software update compliance
- Deploying software updates to clients
- Configuring automatic deployment rules
- Describe how the software updates feature integrates with Configuration Manager.
- Prepare the Configuration Manager site for software updates.
- Manage the evaluation and deployment of software updates.
- Configure automatic deployment rules.
- Monitor and troubleshoot software updates.
Module 9: Implementing Endpoint Protection for managed PCs
Configuration Manager offers several security features to help protect client computers from malware threats and configure specific Windows Firewall settings. Leveraging System Center Endpoint Protection functionality, Endpoint Protection in Configuration Manager supports the deployment, management, and monitoring of antimalware policies and Windows Firewall settings on client computers. This module explains how to configure Endpoint Protection in Configuration Manager to implement and monitor Endpoint Protection policies.
Module 9 Lessons
- Overview of Endpoint Protection in Configuration Manager
- Configuring, deploying, and monitoring Endpoint Protection policies
Lab: Implementing Microsoft System Center Endpoint Protection
- Configuring the System Center Endpoint Protection point and client settings
- Configuring and deploying Endpoint Protection policies
- Monitoring Endpoint Protection
- Configure Endpoint Protection to detect and remediate malware and security vulnerabilities.
- Configure, deploy, and manage Endpoint Protection policies.
Module 10: Managing compliance and secure data access
Many enterprises require systems, such as servers, laptops, desktops, and mobile devices, to meet specific configuration and compliance standards. Compliance settings in Configuration Manager play a key role in identifying existing configurations, discovering systems with adverse changes, and automatically remediating them when necessary. These settings also help control how users manage and access data within the enterprise network. For computers running Windows 8 and newer operating systems, you can manage data using folder redirection, offline files, and roaming profiles. Access to data can be controlled using remote connection profiles, virtual private network (VPN) profiles, Wi-Fi profiles, and certificate profiles. This module describes the compliance settings manageable via Configuration Manager, teaching you how to maintain configuration requirements and provide secure data access to enterprise resources.
Module 10 Lessons
- Overview of Compliance Settings
- Configuring compliance settings
- Viewing compliance results
- Managing resource and data access
Lab: Managing compliance settings
- Managing configuration items and baselines
- Viewing compliance settings and reports
- Configuring remediation in compliance settings
- Using compliance information to create collections
- Describe compliance settings features.
- Configure compliance settings.
- View compliance results.
- Manage resource and data access.
Module 11: Managing operating system deployment
You can use the operating system deployment feature in Configuration Manager to create images deployable to both unmanaged computers and those managed by Configuration Manager. Scenarios for deploying operating systems include provisioning new systems or upgrading existing ones. This feature utilizes Configuration Manager and Windows components to manage and deliver images. You can configure settings on a reference computer before capturing an image or use task sequences created after deploying the image to a target system. This module explains how to create an operating-system deployment strategy and manage Windows as a service.
Module 11 Lessons
- An overview of operating system deployment
- Preparing a site for operating system deployment
- Deploying an operating system
- Managing Windows as a service
Lab: Preparing the site for operating-system deployment
- Managing the site system roles used to support operating system deployment
- Managing packages to support operating system deployment
Lab: Deploying operating-system images for bare-metal installations
- Preparing the operating system image
- Creating a task sequence to deploy an image
- Deploying an image
- Describe the terminology, components, and scenarios used to deploy operating systems by using Configuration Manager.
- Describe how to prepare a site for operating system deployment.
- Describe the process used to deploy an operating system image.
Module 12: Managing and maintaining a Configuration Manager site
This module explains how to manage and maintain a Configuration Manager site. It covers role-based administration, Remote Tools, and site maintenance tasks. Additionally, it explains how to back up and recover a Configuration Manager site system.
Module 12 Lessons
- Configuring role-based administration
- Configuring Remote Tools
- Overview of Configuration Manager site maintenance
- Backing up and recovering a Configuration Manager site
Lab: Configuring role-based administration
- Configuring a new scope for Toronto administrators
- Configuring a new administrative user
Lab: Configuring Remote Tools
- Configuring the Remote Tools client settings and permissions
- Managing desktops by using Remote Control
Lab: Maintaining a Configuration Manager site
- Configuring maintenance tasks in Configuration Manager
- Configuring the Backup Site Server task
- Recovering a site from a backup
- Configure role-based administration.
- Configure Remote Tools to support client activity.
- Identify Configuration Manager site Maintenance tasks.
- Back up and recover a Configuration Manager site.
Requirements
- Fundamental networking knowledge, including common protocols, topologies, hardware, media, routing, switching, and addressing.
- Understanding of Active Directory Domain Services (AD DS) principles and the fundamentals of AD DS management.
- Experience in installing, configuring, and troubleshooting Windows-based personal computers.
- Basic understanding of public key infrastructure (PKI) security concepts.
- Familiarity with scripting and Windows PowerShell syntax.
- Basic knowledge of Windows Server roles and services.
- Basic understanding of configuration options for iOS, Android, and Windows Mobile device platforms.
Participants can meet these prerequisites by attending the following courses or gaining equivalent knowledge and skills through practical experience:
- Course 20697-1: Installing and Configuring Windows 10
- Course 20697-2: Deploying and Managing Windows 10 Using Enterprise Services
- Course 20411: Administering Windows Server 2012
Testimonials (2)
Thank you for the informative and wonderful course. I would also like to thank the trainer Mr. Ahmed El Gendy for delivering the information in a very smooth and understandable manner. I have benefited greatly from this course and can confidently say that I now understand all the topics and can apply them practically.
Atheer hadi aljezani - Tamkeen Technologies
Course - Windows Server 2019 Administration (authorized training course WS 011T00)
The environment is very very good
