Microsoft 365: Building Advanced Knowledge Management Systems Training Course

About This Course

This five-day course is designed to equip you with the knowledge and skills required to plan and manage a Microsoft SharePoint 2016 environment. You will learn how to deploy, administer, and troubleshoot your SharePoint setup. The course also includes guidelines, best practices, and considerations aimed at optimizing your deployment.

This course is the first in a series of two for IT professionals and aligns with the SharePoint 2016 IT Pro certification.

Audience Profile

The target audience consists of experienced IT professionals interested in installing, configuring, deploying, and managing SharePoint 2016 installations either on-premises or in the cloud.

Participants typically have more than a year's hands-on experience with planning and maintaining SharePoint, along with two years' experience working with core technologies that SharePoint relies on, such as Windows Server 2012 R2 or later, Internet Information Services (IIS), Microsoft SQL Server 2014 or later, Active Directory Domain Services (AD DS), and networking infrastructure services.

The minimally qualified candidate typically:

• Is an IT professional responsible for planning, implementing, and maintaining a multi-server deployment of SharePoint 2016.
• Possesses practical knowledge or hands-on experience with SharePoint Online.
• Has broad familiarity with various SharePoint workloads.
• Has experience in business continuity management, including data backup, restoration, and high availability.
• Is experienced with authentication and security technologies.
• Has proficiency in Windows PowerShell.

* The hands-on or job-related experience should be from a role where the candidate has worked on multiple SharePoint-based solutions that include document management, content management, and search functionalities.

At Course Completion

• Describe the key features of SharePoint 2016.
• Design an information architecture for a SharePoint 2016 deployment.
• Create a logical architecture for a SharePoint 2016 deployment.
• Plan and configure the physical architecture for a SharePoint 2016 deployment.
• Install and set up SharePoint 2016.
• Create and configure web applications and site collections.
• Plan and configure service applications for a SharePoint 2016 deployment.
• Manage users, permissions, and secure content in a SharePoint 2016 deployment.
• Configure authentication within a SharePoint 2016 deployment.
• Set up platform and farm-level security in a SharePoint 2016 deployment.
• Administer information taxonomy in SharePoint web applications and site collections.
• Configure and manage user profiles and audiences.
• Optimize the search experience within SharePoint 2016.
• Monitor, maintain, and troubleshoot a SharePoint 2016 deployment.

About This Course

This five-day course is designed to teach you how to plan, configure, and manage advanced features in a SharePoint 2016 environment. Key areas of focus include implementing high availability, disaster recovery, service application architecture, and Microsoft Business Connectivity Services. The curriculum also covers social computing functionalities, productivity tools, and collaboration platforms. Additionally, students will gain insights into business intelligence solutions, Enterprise Content Management, web content management infrastructure, and apps. This course includes guidance on developing a governance plan as well as performing upgrades or migrations to SharePoint 2016.

This is the second in a series of two courses for IT professionals and aligns with the SharePoint 2016 IT Pro certification.

Audience Profile

The course targets experienced IT professionals interested in learning how to install, configure, deploy, and manage SharePoint 2016 installations either on-premises or in the cloud.

Students are expected to have more than four years of hands-on experience planning and maintaining SharePoint Server and related core technologies such as Windows Server 2012 R2 or later, Internet Information Services (IIS), Microsoft SQL Server 2014 R2 or later, Active Directory Domain Services (AD DS), and networking infrastructure services.

Students should have completed Course 20339-1A: Planning and Administering Microsoft SharePoint 2016, or possess equivalent knowledge and experience before taking this course.

The minimally qualified candidate typically:

• Possesses a working knowledge of, and preferably hands-on experience with, Microsoft SharePoint Online.

• Has broad familiarity with SharePoint Server workloads.

• Has experience in business continuity management, including data backup, restoration, and high availability.

• Is experienced with authentication and security technologies.

• Has proficiency with Windows PowerShell.

* The hands-on experience or job experience should be from a solutions-based role where the candidate has worked on multiple SharePoint Server solutions, including document management, content management, and search functionalities.

At Course Completion

Upon completion of this course, students will be able to:

• Explain the core architecture of SharePoint 2016 along with its new and enhanced features.
• Describe key hybrid functionalities in SharePoint 2016.
• Plan and design a SharePoint 2016 environment to meet high availability and disaster recovery requirements.
• Plan and implement Business Connectivity Services and Secure Store Service.
• Configure and manage productivity services for a SharePoint 2016 deployment.
• Manage solutions within a SharePoint 2016 deployment.
• Plan and configure social computing features.
• Plan and configure web content management for an Internet-facing environment.
• Plan and configure Enterprise Content Management in a SharePoint 2016 deployment.
• Plan and configure business intelligence solutions.
• Plan and configure work management, productivity tools, and collaboration platforms and features.
• Perform an upgrade or migration to SharePoint 2016.

Notion is a flexible workspace that supports integrations and automation to connect pages, databases, and external apps for streamlined workflows and data flows.

This instructor-led, live training (online or onsite) is aimed at advanced-level automation specialists who wish to integrate Notion with other applications and build robust automated workflows.

Upon completion of this training, participants will be able to:

• Design end-to-end integration workflows that connect Notion databases with external systems and services.
• Implement automation using Zapier, native Notion integrations, webhooks, and the Notion API.
• Build resilient workflows with error handling, retries, and data validation.
• Establish governance, access controls, and monitoring for production automations.

Format of the Course

• Interactive lecture and discussion.
• Hands-on labs building real integrations and automation sequences.
• Guided troubleshooting and review of participant projects.

Course Customization Options

• Custom connectors, enterprise app scenarios, or workspace reviews can be provided upon request.

Notion is a flexible workspace platform used to create relational databases, views, and dashboards for tracking projects, goals, and analytics.

This instructor-led, live training (online or onsite) is aimed at intermediate-level professionals who wish to design and maintain custom dashboards and relational databases in Notion without coding.

Upon completing this training, participants will be able to:

• Design relational databases and link records to model real-world workflows.
• Create interactive dashboards using multiple views, filters, and rollups.
• Import, transform, and synchronise data from external sources into Notion.
• Implement best practices for access, templates, and maintainable database structures.

Format of the Course

• Interactive lecture and live demonstrations.
• Hands-on exercises building databases and dashboards.
• Guided labs using sample data and real-world scenarios.

Course Customization Options

• Custom examples, industry-specific templates, or workspace reviews are available on request.

Notion is a versatile workspace platform that enables users to build structured personal wikis, manage long-term knowledge repositories, and organize information efficiently.

This instructor-led, live training (online or onsite) is aimed at beginner-level to intermediate-level participants who wish to design organized, searchable, and scalable personal knowledge bases in Notion.

Upon completion of this training, participants will be able to:

• Create structured, interlinked pages and databases for long-term knowledge storage.
• Design templates, properties, and relations that support efficient information retrieval.
• Implement tagging systems, metadata models, and cross-referencing techniques.
• Develop personal dashboards for research, reading logs, projects, and idea tracking.

Format of the Course

• Interactive lecture and discussion.
• Hands-on practice building knowledge systems.
• Live-lab creation of templates, databases, and indexing structures.

Course Customization Options

• Bespoke templates or personalized knowledge architecture reviews are available on request.

Discover the essentials of managing Office 365, covering its core elements, strategies for transitioning an organization to Office 365, configuration techniques, and methods for overseeing Office 365 ProPlus rollouts.

Audience Profile

This course is tailored for individuals aiming for the Microsoft 365 Enterprise Admin position who have already completed one of the Microsoft 365 role-based administrator certification tracks.

Skills Acquired

• Overview of Office 365
• Migrating an organization to Office 365
• Setting up Office 365
• Administering Office 365 ProPlus deployments

This instructor-led, live training in the UAE (online or onsite) is aimed at advanced-level professionals who wish to develop expertise in designing and managing complex knowledge management systems within Notion.

By the end of this training, participants will be able to:

• Create advanced databases and relational structures.
• Design dynamic dashboards for real-time data visualization.
• Implement customized knowledge management workflows.
• Develop interconnected content ecosystems.
• Maintain and optimize large-scale knowledge systems.

Notion is a flexible workspace platform that supports building content calendars, managing writing workflows, coordinating publishing tasks, and maintaining organized digital assets.

This instructor-led, live training (online or onsite) is aimed at intermediate-level content professionals who wish to plan, track, and manage digital publishing workflows using Notion.

Upon completion of this training, participants will be able to:

• Create structured content calendars with multiple views, filters, and tracking fields.
• Build relational databases for managing briefs, drafts, approvals, and publishing steps.
• Streamline writing and review workflows using templates, comments, and linked databases.
• Organize digital assets and maintain consistent publishing pipelines across teams.

Format of the Course

• Interactive lecture and discussion.
• Hands-on exercises with content planning databases.
• Live-lab practice building publishing pipelines in Notion.

Course Customization Options

• Industry-specific publishing templates and workflow audits can be provided upon request.

Notion is a flexible workspace that enables educators to manage classes, organize notes, track assignments, and coordinate group projects in a centralized and collaborative environment.

This instructor-led, live training (online or onsite) is aimed at beginner-level education professionals who wish to organise academic resources and streamline class and project management workflows using Notion.

Upon completion of this training, participants will be able to:

• Create structured class pages and academic dashboards for students and teams.
• Organize lecture notes, readings, and resources using databases and linked views.
• Track assignments, progress, and grading workflows effectively.
• Collaborate on group projects and shared academic workspaces.

Format of the Course

• Interactive lecture and discussion.
• Hands-on sandbox activities and database building.
• Live-lab practice designing classroom and project management spaces.

Course Customization Options

• School-specific template design or workflow optimization is available upon request.

This instructor-led, live training in the UAE (online or onsite) is aimed at beginner-level professionals who wish to learn the fundamental features of Notion for team productivity and organization.

By the end of this training, participants will be able to:

• Understand Notion’s workspace structure and navigation.
• Create and organize team tasks, notes, and documents.
• Utilize templates, databases, and custom views to manage projects.
• Collaborate effectively using shared workspaces and real-time editing.
• Apply productivity techniques to optimize workflow in Notion.

This instructor-led, live training in the UAE (online or onsite) is aimed at intermediate-level professionals who wish to develop practical skills in leveraging Notion’s collaboration and project management features to enhance team productivity, streamline communication, and efficiently manage shared tasks and resources.

By the end of this training, participants will be able to:

• Set up team workspaces for collaborative project management.
• Create project boards, task lists, and shared documentation.
• Leverage Notion databases to track progress and manage resources.
• Utilize templates for efficient project planning and reporting.
• Collaborate in real-time using shared pages and communication tools.

This instructor-led, live training in the UAE (online or onsite) is aimed at advanced-level professionals who wish to leverage Tana’s AI capabilities and automation to supercharge workflows and optimize team collaboration.

By the end of this training, participants will be able to:

• Utilize Tana’s AI-powered features for workflow automation.
• Set up and customize advanced automations within Tana.
• Integrate AI-driven knowledge management into team collaboration.
• Optimize data retrieval, task execution, and decision-making with AI tools.

This instructor-led, live training in the UAE (online or onsite) is aimed at intermediate-level professionals who wish to utilize Tana for team collaboration, knowledge sharing, and workflow automation.

By the end of this training, participants will be able to:

• Set up and structure a collaborative workspace in Tana.
• Use nodes and supertags for efficient team knowledge management.
• Streamline project and task management with Tana’s automation features.
• Enhance team collaboration through shared documentation and workflows.
• Integrate Tana with other business tools for seamless productivity.

This instructor-led, live training in the UAE (online or onsite) is aimed at beginner-level professionals who wish to learn the fundamentals of Tana for knowledge management and workflow optimization.

By the end of this training, participants will be able to:

• Navigate Tana’s interface and workspace structure.
• Capture, structure, and retrieve information efficiently.
• Utilize supertags and nodes for dynamic knowledge organization.
• Set up task management workflows using Tana’s features.
• Leverage search and filtering tools to access information quickly.
• Integrate Tana into daily work processes for improved productivity.

Tana is a powerful, node-based knowledge management tool that enables professionals to structure information, connect ideas, and manage complex research or writing projects with clarity and precision.

This instructor-led, live training (online or onsite) is aimed at intermediate-level professionals who wish to organise research materials, streamline writing workflows, and manage interconnected knowledge using Tana.

Upon completing this training, participants will be able to:

• Create structured research hubs and writing workspaces.
• Use Supertags, fields, and live searches to organise information effectively.
• Build workflows for research synthesis, drafts, and long-form content.
• Link, reference, and visualise relationships between ideas.
• Streamline publication or submission workflows across projects.

Format of the Course

• Interactive lecture and guided demonstrations.
• Hands-on practice with Supertags, fields, and searches.
• Practical exercises building research and writing systems.

Course Customization Options

• Templates and workflows can be customised to support discipline-specific research or editorial processes.