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Duration 14 hours
Course Outline
Advanced Knowledge Management Concepts within Microsoft 365
- Foundational principles of structured knowledge management.
- Designing scalable systems leveraging SharePoint and Teams.
- Utilizing metadata, versioning, and document libraries effectively.
Constructing and Interlinking SharePoint Knowledge Repositories
- Developing interconnected SharePoint sites and document libraries.
- Applying metadata columns, content types, and lookup fields.
- Establishing site hierarchies and enabling cross-site navigation.
Creating Dynamic Dashboards with Power BI
- Integrating SharePoint and Microsoft Lists data into Power BI.
- Building real-time dashboards to monitor knowledge assets.
- Designing KPIs and visual reports for data-driven decision-making.
Customizing Knowledge Workflows via Power Automate
- Automating approval, review, and publishing processes.
- Integrating Teams notifications and adaptive cards for engagement.
- Constructing multi-step flows for comprehensive document lifecycle management.
Cultivating Collaborative Content Ecosystems
- Utilizing Teams and OneNote for effective collaborative knowledge capture.
- Integrating SharePoint pages, Lists, and Planner boards for unified workflows.
- Defining governance structures, roles, and permissions.
Maintaining and Optimizing Knowledge Systems
- Implementing data retention, archiving, and compliance policies.
- Conducting regular audits and updating metadata for accuracy.
- Enhancing system performance and minimizing content redundancy.
Best Practices for Knowledge Management in Microsoft 365
- Reviewing core principles of knowledge system design.
- Ensuring consistency and discoverability across all content assets.
- Driving user adoption and engagement through refined user experience design.
Requirements
- Strong command of Microsoft 365 applications, including SharePoint, Teams, and OneNote.
- Prior experience in knowledge management principles or content strategy.
Target Audience
- Knowledge managers responsible for building structured information repositories.
- Content strategists tasked with developing interconnected knowledge ecosystems.
- IT professionals overseeing organizational knowledge management within Microsoft 365.
Testimonials (1)
Thank you for the informative and wonderful course. I would also like to thank the trainer Mr. Ahmed El Gendy for delivering the information in a very smooth and understandable manner. I have benefited greatly from this course and can confidently say that I now understand all the topics and can apply them practically.