Microsoft 365: Building Advanced Knowledge Management Systems Training Course

About This Course

This course provides students with the essential skills needed to deploy and configure System Center 2012 R2 Operations Manager. Through practical, hands-on labs, students will master the following key areas:

• Architecting and implementing a System Center 2012 R2 Operations Manager Management Group.

• Upgrading and migrating from an existing Operations Manager 2007 R2 Management Group to System Center 2012, System Center 2012 SP1, and System Center 2012 R2 Operations Manager.

• Understanding the core components of Management Packs, such as Object Discoveries, Rules, Monitors, Targeting, and Run As Accounts/Profiles, including the process of authoring them.

• Configuring fabric and application monitoring for System Center 2012 R2 Operations Manager, covering both datacenter and cloud resources like networking, storage, and compute.

• Setting up monitoring for .NET and Java-based applications using Application Performance Monitoring.

• Configuring end-to-end service monitoring, including synthetic transactions and Distributed Application Diagrams.

• Creating Dashboards, Service Level Tracking Reports, and SharePoint Web Parts to visualize critical performance and availability metrics.

• Customizing the Operations Manager Console to suit the specific needs of various application support teams.

• Integrating Operations Manager with other System Center 2012 R2 components to extend monitoring to essential business processes and procedures.

• Troubleshooting an Operations Manager Management Group and executing disaster recovery procedures, such as database and management server recovery.

• Utilizing new features in System Center 2012 R2, including integration with System Center Advisor, Team Foundation Server, IntelliTrace, and managing Windows Azure.

Audience Profile

This course is primarily designed for cloud and datacenter administrators who are new to System Center 2012 R2 Operations Manager and are tasked with its deployment, configuration, and operation within their cloud or datacenter environments. The secondary audience includes administrators already familiar with Operations Manager who wish to upgrade their skills to leverage the new features available in System Center 2012, System Center 2012 SP1, and System Center 2012 R2 Operations Manager.

At Course Completion

Upon completing this course, students will be able to:

• Plan for the deployment of System Center 2012 R2 Operations Manager, including:
  • Defining hardware and software requirements.
  • Describing security considerations.
  • Architecting a highly available System Center and Microsoft SQL Server platform using Microsoft SQL Server AlwaysOn.
  • Planning for migration and upgrade scenarios to System Center 2012 R2 Operations Manager.
• Customize the Operations Console with User Roles.
• Execute various methods of Agent deployment with System Center 2012 R2 Operations Manager.
• Implement key Management Pack concepts and elements, including Management Pack Templates.
• Configure Notifications, Reporting, and Service Level Tracking in System Center 2012 R2 Operations Manager.
• Configure the following:
  • Audit Collection Services.
  • Agentless Exception Monitoring.
  • Operations Manager SharePoint Web Part in System Center 2012 R2 Operations Manager.
• Configure Application Performance Monitoring and Network Device monitoring in System Center 2012 R2 Operations Manager.
• Set up dashboards and widgets in System Center 2012 R2 Operations Manager.
• Describe the usage of new cloud-based features, including System Center Global Service Monitor and System Center Advisor.
• Configure integration between System Center 2012 R2 Operations Manager and other System Center 2012 R2 components.
• Troubleshoot an Operations Manager Management Group.
• Perform disaster recovery in System Center 2012 R2 Operations Manager.

After completing this course in the UAE, you will be able to:

• Describe the processes involved in planning and using a troubleshooting methodology for Windows 10.
• Troubleshoot startup issues and operating system services on a Windows 10 PC.
• Perform system recovery.
• Resolve issues related to hardware devices and device drivers.
• Administer Windows 10 devices.
• Troubleshoot issues related to network connectivity.
• Configure Windows 10 devices by using Group Policy.
• Configure and troubleshoot user settings.
• Configure and troubleshoot resource access.
• Implement remote connectivity.
• Deploy and troubleshoot applications.
• Maintain Windows 10 devices.

About This Course

This five-day, hands-on training course is designed to teach you the breadth of Microsoft virtual desktop technology, and the course will compare and contrast the various technologies with use cases and best practices. This course builds your skills in Microsoft Application Virtualization (App-V) Service Pack 2 (SP2), Microsoft User Experience Virtualization (UE-V), and Virtual Desktop Infrastructure (VDI) as part of Windows Server 2012 R2. Throughout this course, you will learn how to manage, monitor, support, and troubleshoot various Windows-based desktop virtualization solutions.

Audience Profile

This course is intended for the IT administrators, and implementers, of large and midsized organizations who want to understand and get hands on experience with the latest Microsoft desktop and application virtualization technologies and how to plan, implement, and manage virtual infrastructure solutions based on these technologies.

At Course Completion

After completing this course, students will be able to:

• Describe desktop and application virtualization.
• Plan and implement user state virtualization.
• Plan and implement App-V.
• Plan and deploy App-V clients.
• Manage and administer application virtualization.
• Understand application sequencing.
• Configure client Hyper-V.
• Plan and deploy session-based desktops.
• Publish and configure RemoteApp programs.
• Plan pooled personal desktops.
• Plan and implement pooled and personal desktops.
• Implement Remote Access.
• Understand health monitoring of VDI infrastructure.

Notion serves as a versatile workspace that facilitates integrations and automation, enabling seamless connections between pages, databases, and external applications to optimize workflows and data movement.

This instructor-led live training, available both online and onsite, is designed for advanced automation specialists looking to integrate Notion with other applications and develop robust automated workflows.

After completing this training, participants will be able to:

• Design end-to-end integration workflows that link Notion databases with external systems and services.
• Deploy automation using Zapier, native Notion integrations, webhooks, and the Notion API.
• Construct resilient workflows featuring error handling, retries, and data validation.
• Establish governance, access controls, and monitoring protocols for production automations.

Course Format

• Interactive lectures and discussions.
• Practical labs focused on building real-world integrations and automation sequences.
• Guided troubleshooting and reviews of participant projects.

Course Customization Options

• Custom connectors, enterprise application scenarios, or workspace reviews can be provided upon request.

Notion serves as a versatile workspace platform that enables users to build relational databases, views, and dashboards for monitoring projects, goals, and analytics.

This instructor-led live training (available online or onsite) targets intermediate professionals seeking to create and manage custom dashboards and relational databases in Notion without relying on code.

After completing this course, participants will be equipped to:

• Design relational databases and connect records to mirror real-world workflows.
• Develop interactive dashboards utilising various views, filters, and rollups.
• Import, transform, and synchronise data from external sources into Notion.
• Apply best practices for access control, templates, and maintainable database structures.

Course Format

• Interactive lectures accompanied by live demonstrations.
• Practical exercises focused on building databases and dashboards.
• Guided labs using sample data and real-world scenarios.

Customization Options

• Requests for custom examples, industry-specific templates, or workspace reviews can be accommodated.

Notion is a flexible workspace platform that empowers users to construct structured personal wikis, manage extensive knowledge repositories, and organize information with precision.

This instructor-led, live training (available online or onsite) is designed for beginner to intermediate participants looking to create organized, searchable, and scalable personal knowledge bases using Notion.

By the end of this course, participants will be able to:

• Develop structured, interlinked pages and databases for long-term knowledge storage.
• Design templates, properties, and relations that facilitate efficient information retrieval.
• Implement tagging systems, metadata models, and cross-referencing techniques.
• Create personal dashboards for tracking research, reading logs, projects, and ideas.

Format of the Course

• Interactive lecture and discussion.
• Hands-on practice building knowledge systems.
• Live-lab creation of templates, databases, and indexing structures.

Course Customization Options

• Bespoke templates or personalized knowledge architecture reviews are available on request.

This instructor-led, live training in the UAE (online or onsite) targets advanced professionals aiming to develop expertise in designing and managing complex knowledge management systems within Notion.

Upon completion of this training, participants will be equipped to:

• Construct advanced databases and relational structures.
• Design dynamic dashboards for real-time data visualization.
• Implement tailored knowledge management workflows.
• Develop interconnected content ecosystems.
• Maintain and optimize large-scale knowledge systems.

Notion serves as a versatile workspace platform designed to facilitate the creation of content calendars, streamline writing processes, coordinate publishing activities, and keep digital assets well-organized.

This live, instructor-led training session, available either online or in-person, is tailored for content professionals at an intermediate level who aim to plan, monitor, and oversee digital publishing workflows using Notion.

After completing this training, participants will be equipped to:

• Develop structured content calendars featuring multiple views, filters, and tracking fields.
• Construct relational databases to handle briefs, drafts, approval processes, and publishing stages.
• Optimize writing and review workflows through the use of templates, comments, and linked databases.
• Organize digital assets and ensure consistent publishing pipelines across teams.

Course Format

• Interactive lectures and discussions.
• Practical exercises involving content planning databases.
• Live-lab practice for building publishing pipelines within Notion.

Customization Options

• Industry-specific publishing templates and workflow audits can be provided upon request.

Notion serves as a versatile workspace that empowers educators to manage classes, organize notes, track assignments, and coordinate group projects within a centralized and collaborative environment.

This instructor-led live training (available online or onsite) is designed for beginner-level education professionals aiming to organize academic resources and streamline class and project management workflows using Notion.

Upon completing this training, participants will be able to:

• Create structured class pages and academic dashboards for students and teams.
• Organize lecture notes, readings, and resources using databases and linked views.
• Track assignments, progress, and grading workflows effectively.
• Collaborate on group projects and shared academic workspaces.

Format of the Course

• Interactive lecture and discussion.
• Hands-on sandbox activities and database building.
• Live-lab practice designing classroom and project management spaces.

Course Customization Options

• School-specific template design or workflow optimization is available upon request.

This instructor-led, live training in the UAE (online or onsite) is aimed at beginner-level professionals who wish to learn the fundamental features of Notion for team productivity and organization.

By the end of this training, participants will be able to:

• Grasp Notion’s workspace structure and navigation.
• Create and organize team tasks, notes, and documents.
• Leverage templates, databases, and custom views to manage projects.
• Collaborate effectively using shared workspaces and real-time editing.
• Apply productivity techniques to optimize workflow in Notion.

This live, instructor-led training in the UAE (available online or onsite) is designed for intermediate professionals seeking to develop practical skills in leveraging Notion’s collaboration and project management features. The course focuses on enhancing team productivity, streamlining communication, and efficiently managing shared tasks and resources.

By the conclusion of this training, participants will be able to:

• Configure team workspaces to facilitate collaborative project management.
• Construct project boards, task lists, and shared documentation.
• Use Notion databases to monitor progress and manage resources.
• Apply templates for efficient project planning and reporting.
• Collaborate in real-time through shared pages and communication tools.

This instructor-led live training in the UAE (online or onsite) is designed for advanced professionals wishing to leverage Tana’s AI capabilities and automation to accelerate workflows and optimize team collaboration.

By the end of this training, participants will be able to:

• Utilize Tana’s AI-powered features for workflow automation.
• Set up and customize advanced automations within Tana.
• Integrate AI-driven knowledge management into team collaboration.
• Optimize data retrieval, task execution, and decision-making with AI tools.

This instructor-led, live training in the UAE (online or onsite) is designed for intermediate-level professionals wishing to utilize Tana for team collaboration, knowledge sharing, and workflow automation.

By the end of this training, participants will be able to:

• Set up and structure a collaborative workspace in Tana.
• Use nodes and supertags for efficient team knowledge management.
• Streamline project and task management with Tana’s automation features.
• Enhance team collaboration through shared documentation and workflows.
• Integrate Tana with other business tools for seamless productivity.

This instructor-led, live training in the UAE (online or on-site) is designed for beginner-level professionals aiming to master the fundamentals of Tana for knowledge management and workflow optimization.

Upon completion of this training, participants will be able to:

• Navigate Tana’s interface and workspace structure.
• Capture, structure, and retrieve information efficiently.
• Utilize supertags and nodes for dynamic knowledge organization.
• Set up task management workflows using Tana’s features.
• Leverage search and filtering tools to access information quickly.
• Integrate Tana into daily work processes for improved productivity.

Tana is a robust, node-based knowledge management platform designed to help professionals organize information, link concepts, and manage complex research or writing initiatives with precision.

This instructor-led live training, available online or onsite, is tailored for intermediate-level professionals aiming to streamline their writing workflows, organize research materials, and manage interconnected knowledge using Tana.

By the end of this training, participants will be able to:

• Develop structured research hubs and dedicated writing workspaces.
• Leverage Supertags, fields, and live searches to efficiently organize data.
• Construct workflows for synthesizing research, drafting, and producing long-form content.
• Link, reference, and visualize the relationships between various ideas.
• Streamline publication and submission processes across multiple projects.

Course Format

• Interactive lectures paired with guided demonstrations.
• Hands-on practice involving Supertags, fields, and search functionalities.
• Practical exercises focused on building research and writing systems.

Customization Options

• Templates and workflows can be customized to align with discipline-specific research or editorial processes.