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Course Outline
Advanced Knowledge Management Concepts within Microsoft 365
- Core principles of structured knowledge management
- Designing scalable systems using SharePoint and Teams
- Utilizing metadata, versioning, and document libraries
Constructing and Linking SharePoint Knowledge Repositories
- Developing interconnected SharePoint sites and document libraries
- Applying metadata columns, content types, and lookup fields
- Defining site hierarchies and enabling cross-site navigation
Creating Dynamic Dashboards with Power BI
- Connecting SharePoint and Microsoft Lists data to Power BI
- Building real-time dashboards to monitor knowledge assets
- Designing KPIs and visual reports for data-driven insights
Tailoring Knowledge Workflows with Power Automate
- Automating approval, review, and publishing procedures
- Integrating Teams notifications and adaptive cards
- Constructing multi-step flows for document lifecycle management
Establishing and Managing Collaborative Content Ecosystems
- Leveraging Teams and OneNote for collaborative knowledge capture
- Integrating SharePoint pages, Lists, and Planner boards
- Defining governance, roles, and permission structures
Maintaining and Optimizing Knowledge Systems
- Enforcing data retention, archiving, and compliance policies
- Conducting regular audits and metadata updates
- Enhancing system performance and minimizing content redundancy
Best Practices for Knowledge Management in Microsoft 365
- Reviewing knowledge system design principles
- Ensuring consistency and discoverability across all content
- Driving adoption and engagement through effective user experience design
Requirements
- Demonstrated proficiency with Microsoft 365 tools, including SharePoint, Teams, and OneNote
- Practical experience in knowledge management or content strategy
Target Audience
- Knowledge managers responsible for building structured information repositories
- Content strategists focused on developing interconnected knowledge systems
- IT professionals overseeing organizational knowledge assets within Microsoft 365
14 Hours
Testimonials (1)
Thank you for the informative and wonderful course. I would also like to thank the trainer Mr. Ahmed El Gendy for delivering the information in a very smooth and understandable manner. I have benefited greatly from this course and can confidently say that I now understand all the topics and can apply them practically.