Course Outline
Advanced Knowledge Management Concepts in Microsoft 365
- Core principles of structured knowledge management.
- Designing scalable systems using SharePoint and Teams.
- Leveraging metadata, versioning, and document libraries.
Building and Linking SharePoint Knowledge Repositories
- Establishing interconnected SharePoint sites and document libraries.
- Utilizing metadata columns, content types, and lookup fields.
- Setting up site hierarchies and cross-site navigation.
Designing Dynamic Dashboards with Power BI
- Integrating SharePoint and Microsoft Lists data with Power BI.
- Creating real-time dashboards to monitor knowledge assets.
- Developing KPIs and visual reports for data-driven insights.
Customizing Knowledge Workflows with Power Automate
- Automating approval, review, and publishing processes.
- Integrating Teams notifications and adaptive cards.
- Building multi-step flows for document lifecycle management.
Creating and Managing Collaborative Content Ecosystems
- Using Teams and OneNote for collaborative knowledge capture.
- Integrating SharePoint pages, Lists, and Planner boards.
- Establishing governance, roles, and permissions.
Maintaining and Optimizing Knowledge Systems
- Implementing data retention, archiving, and compliance policies.
- Conducting regular audits and updating metadata.
- Enhancing system performance and reducing content redundancy.
Best Practices for Knowledge Management in Microsoft 365
- Review of knowledge system design principles.
- Ensuring consistency and discoverability across content.
- Driving adoption and engagement through user experience design.
Summary and Next Steps
Requirements
- Competence in using Microsoft 365 tools, including SharePoint, Teams, and OneNote.
- Prior experience in knowledge management or content strategy.
Target Audience
- Knowledge managers tasked with building structured information repositories.
- Content strategists focused on developing interconnected knowledge systems.
- IT professionals responsible for managing organizational knowledge within Microsoft 365.
Testimonials (1)
Thank you for the informative and wonderful course. I would also like to thank the trainer Mr. Ahmed El Gendy for delivering the information in a very smooth and understandable manner. I have benefited greatly from this course and can confidently say that I now understand all the topics and can apply them practically.
