Course Outline

Learning objectives

  • Understand the elements and operations of a Quality Management System and its principal processes
  • Acknowledge the correlation between ISO 9001 and other standards and regulatory frameworks
  • Understand the approaches, methods and techniques used for the implementation and management of a QMS

Educational approach

  • Lecture sessions are illustrated with practical questions and examples
  • Practical exercises include examples and discussions
  • Practice tests are similar to the Certification Exam



  14 Hours


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