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Course Outline
- Introduction to Procurement
- The Procurement Cycle
- Sourcing and Category Strategy
- Procuring/Tendering
- Contracting
- Supplier Management
- Procurement Roles and Responsibilities
- Operational Procurement (Systems, Processes, Policies and Governance)
- Sector and Operating Model Variances
- Procurement Tools
- Supplier/Buyer Segmentation
- Scorecards
- RAID logs
- Core Skills
- Impact and Influence
- Timekeeping
- Project Management
- Understanding Contract Law
- Negotiation
- Additional Procurement Skills
- Data Analysis
- Market Research
- Active Listening
- Developing Supplier Relationships and Conducting Review Meetings
- Developing Stakeholder Engagement
- Best Practice
- Sources of Insight
- Role of the contract manager
- Structuring the contract management process to optimise contract performance
- The contract management lifecycle
- Structure of the legal contract and practical implications for contract managers
- Role of risk management in managing supplier contracts and business continuity
- Contract performance management tools and techniques, including key performance indicators (KPIs) and service-level agreements (SLAs)
- Contract Healthcheck and SWOT analysis
- Performance management and continuous improvement
- Application of supply chain management and process improvement principles to deliver contract objectives
- Effective supplier and stakeholder relationship management
- Problem-solving tools and techniques
- The Contract Management Framework (CMF)
- Contract Scorecards
- Benchmarking, performance reviews and dispute resolution
- Managing under-performance and contractual issues effectively
- Supplier performance review meetings
- Common contract clauses
Requirements
Audience
- those undertaking procurement responsibilities as part of their job role
- stakeholders seeking to gain a greater understanding of procurement activities
- non-procurement professionals who wish to understand the procurement process
- managers responsible for supporting contract management staff (operations and procurement)
- supplier personnel who manage contract delivery with their customers
- those in procurement requiring a detailed insight into contract performance management
- anyone with responsibility for contract management within their wider role
14 Hours