QMS Auditor / Lead Auditor (ISO 9001) Training Course
The QMS Auditor / Lead Auditor (ISO 9001) training course outlines the objectives of a Quality Management System (QMS) and details the criteria necessary for a successful QMS audit. These criteria form the foundation for continuous improvement initiatives aimed at enhancing products and services for customers.
Through this instructor-led, live training, participants will explore QMS audit principles, procedures, and documentation by engaging in case studies, group discussions, and practical exercises.
Upon completion of this training, participants will be able to:
- Identify the requirements for a successful QMS audit.
- Develop an audit checklist for a sample audit scenario.
- Document findings in compliance with ISO 9001 standards.
- Draft and assess non-conformity reports, and evaluate corrective action proposals.
- Prepare and deliver a compelling evaluation to senior management aligned with the organization’s policies and objectives.
Course Format
- A blend of lectures, discussions, exercises, and extensive hands-on practice.
Certificate
Course Outline
Introduction
Understanding Quality, Quality Systems, and QMS (Quality Management System) Audits
Exploring the Relationship Between QMS Audits, Customer Satisfaction, and Profitability
Understanding ISO 9001 and the Seven Quality Management Principles
Planning the QMS Audit Based on Inputs from Top Management and Lead Technical Personnel
Developing a QMS Audit Checklist to Record Conformance and Non-Conformance Details
Preparing a QMS Audit Report
Understanding the Recurring Cycle of Continuous Improvement
Understanding ISO 9001 Certification Requirements
Presenting to Top Management
Closing Remarks
Requirements
- Familiarity with continuous improvement efforts aimed at customer satisfaction.
- Knowledge of business process improvement.
- A general understanding of quality systems and quality management system improvements.
- Experience with continuous improvement processes and performance metrics.
Audience
- Current or aspiring QMS auditors.
- Consultants and managers involved in quality programs.
- Individuals who collaborate with QMS auditors.
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Bader Bin rubayan - Lean Business Services
Course - ISO/IEC 27001 Lead Implementer
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