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Course Outline
Introduction to Management
Leveraging Leadership Skills in Modern Management
Leading a Worker Team
- Exploring various management styles
- Selecting effective management styles aligned with team development phases
- Defining the ideal manager profile and analyzing personal leadership styles
- Evaluating personal strengths and weaknesses as a team leader and identifying areas for growth
- Key characteristics of high-performing teams
- Coordinating activities to achieve established goals
Organizational Communication
- Foundations of verbal and non-verbal communication
- Understanding individual communication styles
- Identifying and overcoming communication barriers
- Effective questioning techniques
- The art of active listening
- Delivering constructive criticism
- Providing and receiving feedback
- Navigating difficult situations during interactions
- Communication network structures
- Information flow models and their optimization
Conflict Resolution Techniques for Employee Teams
- Understanding the nature and types of conflict
- Identifying primary sources of conflict
- Behavioral strategies for managing conflict and appropriate conduct during disputes
- Utilizing assertive and developmental conflict approaches in team settings
- Strategies for navigating conflict scenarios
- Overall conflict management principles
- Core methods for resolving conflicts
- Managing emotions during conflicts
- Addressing verbal and non-verbal barriers to communication and resolution
Motivating and Managing Teams
- The concept of being motivated
- Factors that drive individuals within organizations
- Different types of motivation
- Principles of financial incentives
- Motivation through intangible resources
- Psychological principles for fostering motivation
- The role of feedback and evaluation
- The impact of language on motivation
Effective Time Management and Utilization
- The time management matrix
- Controlling personal time and eliminating time-wasters
- Advanced time planning techniques
- Delegating authority and responsibilities
Coaching
- Defining coaching and its practical applications
- Individual participant activities
- Providing in-depth feedback.
Course Summary
Requirements
This course is designed with a general approach, and no specialized prior knowledge is required for participation.
14 Hours
Testimonials (2)
The person, the sound of voice, examples and the way of training and presenting
Koenig - LKQ Polska Sp. z o. o.
Course - Team Building and Management
all topics from list were addressed but trainer adapt it to the question from the group