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Course Outline
Introduction to management
Having leadership skills in modern management
Leading a team of workers
- management styles
- selection of effective management style to team development phases
- perfect picture manager. Analysis of their own style of leadership
- analysis of the strengths and weaknesses of his own personality in his capacity as the leader of the team, the designation of development potentials
- characteristics of effective teams
- coordination of activities to achieve the set goals
Communication in organizations
- basis of verbal and nonverbal communication
- individual styles of communication
- communication barriers
- questioning techniques
- art of active listening
- constructive criticism
- giving feedback
- solving difficult situations during a call
- communication networks
- information flow models and their optimization
Selected techniques of conflict resolution in a team of employees
- the nature and types of conflict
- the main sources of conflict
- behavioral style at mastering conflict, appropriate behavior in the dispute
- assertive and development use conflicts in the work of the team
- strategies used in conflict situations
- conflict management
- main methods of conflict resolution
- Working with emotions in conflict
- barriers to communication and conflict resolution. Verbal and non-verbal
Motivating the team management
- being motivated
- what motivates people in the organization
- types of motivation
- principles of economic incentives
- principle motivation intangible resources
- psychological principles to motivate
- feedback and evaluation
- the importance of language in motivation
Ability to manage time effectively its use
- time management matrix
- to control their own time and dealing with thieves of time
- time planning techniques
- delegation of authority and delegation
Coaching
- what it is and how to use it
- individual participants gig
- in-depth feedback.
Summary of training
Requirements
The course is general in nature and participation in it does not require specialist knowledge
Testimonials
examples from trainer's daily life like some stories, anectodes and jokes
Aleksandra Krupa - Angelika Czapka, LKQ Polska Sp. z o. o.
Różnice międzykulturowe w pracy zespołowej Course
interactive session
Desmond Lee Swee Hoe, Intel Microelectronics Sdn. Bhd.
Managing Remote Teams Course
The online quizzes and last part with final product that needs to be presented.
Accenture Inc.
Digital Transformation: Disrupting the Common Delivery of the Common Business Landscape Course
Info about RPA, AI and IoT.
Jubilee Petil - Accenture Inc.
Digital Transformation: Disrupting the Common Delivery of the Common Business Landscape Course
The application as this makes us think and evaluate what we have learn on the training
Accenture Inc.
Digital Transformation: Disrupting the Common Delivery of the Common Business Landscape Course
I liked the excercises based on the current researches
- GMV Innovating Solutions Sp. z o.o.
Effective communication skills Course
Exercises and trainer experience
- GMV Innovating Solutions Sp. z o.o.
Effective communication skills Course
Pizza exercise
- GMV Innovating Solutions Sp. z o.o.
Effective communication skills Course
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