Course Outline


Overview of Team Collaboration

  • Team collaboration essentials
  • Effective collaboration
  • Healthy collaboration

Understanding Collaboration Principles

  • Challenges and benefits
  • Defining roles and responsibilities
  • Operationalizing collaboration

Building a High-Performing Team

  • Characteristics of a high-performing team
  • Setting a shared direction (vision, mission, goals)
  • Defining core competencies
  • Team diversity and chemistry

Enhancing Team Dynamics

  • Overcoming defensiveness
  • Truthfulness
  • Active listening
  • Self-awareness and awareness of others

Creating a Culture of Collaboration

  • Motivating teams
  • Sharing work
  • Incentivizing employees
  • Shared accountability

Leading and Working in Teams

  • Teams and teaming
  • Risk-taking and safety
  • Working across boundaries
  • Building consensus

Leading a Collaborative Team Environment

  • Collaborative leadership skills
  • Collaborating across the organization
  • Running effective meetings

Increasing Collaboration in Teams

  • Teamwork
  • Team building activities
  • Fostering innovation
  • Addressing conflict and barriers
  • Using existing technologies

Measuring Teamwork and Collaboration

  • Quantitative and qualitative metrics
  • Setting benchmarks and KPIs
  • Team collaboration best practices

Summary and Conclusion


  • Working in a team within an organization


  • Team members
  • Team leaders
  7 Hours


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