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Course Outline
DAY ONE
- Defining Policies and Procedures
- Understanding the Necessity and Benefits of Robust Policies and Procedures
- Tracing Policies and Procedures Back to Organizational Values
- Determining When a Policy or Procedure is Required
- Connecting Policies and Procedures to Internal and External Stakeholders
- Categorizing Policy Types: Board, Management, HR, and Others
- Outlining the Steps to Create Policies and Procedures
- Applying Effective Writing Style Techniques
- Selecting Appropriate Formats for Documentation
DAY TWO
- Developing Procedures
- Identifying Reasons for Writing a Procedure
- Determining Key Contributors to the Writing Process
- Leveraging the Benefits of Team-Based Development
- Utilizing Flow Charts to Visualize Policies and Procedures
- Testing and Validating Policies and Procedures
- Compiling a Comprehensive Policies and Procedures Manual
- Considering Physical Design Elements
- Drafting the Introduction Page
- Structuring the Table of Contents
- Finalizing the Policies and Procedures Content
- Including Optional Sections
- Implementing Policies and Procedures
- Communicating Changes to Users
- Ensuring Compliance
- Managing Updates and Revision Processes
- Reviewing the Policy and Procedure Checklist
- Strategies for Applying Learnings in the Workplace
14 Hours
Testimonials (3)
Managing difficult conversations
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Course - Personal Efficiency and Managing Meetings
interaction and discussion with each other in different groups, together with some games.
