Course Outline
- Discovering your unique negotiation style
gaining insight into how your individual approach influences negotiation dynamics
- Choosing between competitive and cooperative approaches
selecting the most appropriate strategy for the situation at hand
- The value of creativity and adaptability
identifying alternative solutions and resolving complex issues effectively
- Managing expectations
navigating the pre-negotiation phase and opening statements strategically
- Leveraging non-verbal communication
aligning body language to reinforce and support verbal messages
- The critical role of preparation
establishing the necessary groundwork before negotiations begin
- Altering the balance of power
assessing the strengths and vulnerabilities of both parties involved
- Defining goals and objectives
clearly distinguishing between acceptable outcomes and non-negotiable boundaries
- Focusing on interests rather than demands
uncovering the underlying motivations and core concerns of the other party
- Identifying key variables
determining the most cost-effective concessions and identifying desired trade-offs
- Formulating and defending proposals
presenting and validating value from the perspective of the counterparty
- Responding effectively to proposals
articulating reasons for rejection and developing strong counter-proposals
- Strategic use of questioning techniques
employing conditional questions to explore solutions without premature commitments
- Mastering the bargaining process
exchanging concessions to reach mutually beneficial win-win results
- Overcoming deadlocks
utilizing practical tools to resolve impasses and keep discussions moving
- Addressing price objections
defending your position with confidence and evidence
- Finalizing the agreement
summarizing key points and closing the deal to prevent costly misinterpretations
Requirements
Given the heavy reliance on practical exercises, this program requires a minimum cohort of four participants and two certified trainers to ensure an effective learning environment.
Testimonials (4)
A lot of practical examples, practical approach to the topic, a lot of useful information, trainer is excellent
Irena
Course - Negotiation Skills
The exercises were amazing. The interaction was very friendly. I learned a lot. We concentrated on all the point and for all the unclear point, everything was answered.
VILCU DAN
Course - Negotiation Skills
Let's Trainee to share case& play role.
Dalailuck - Babcock Power (Thailand)
Course - Negotiation Skills
SAMART Goal and Negotiation Concept
