Course Outline

  • What is assertiveness and how can I achieve it?
  • Understanding and overcoming the barriers to assertiveness
  • Building self confidence
  • Communicating effectively – getting your message across
  • Identifying influencing strategies that can effectively manage difficult situations
  • Continuing Professional Development (personal reflection and action planning).  
  7 Hours
 

Need help picking the right course?
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Testimonials

We could practice on real situation and Helen gave to me a lot of practical tips.

Elisa Venturini

All of it

- Ben Russell Carers

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