Course Outline

  • What is assertiveness and how can I achieve it?
  • Understanding and overcoming the barriers to assertiveness
  • Building self confidence
  • Communicating effectively – getting your message across
  • Identifying influencing strategies that can effectively manage difficult situations
  • Continuing Professional Development (personal reflection and action planning).  
  7 Hours
 

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Testimonials

the subject

Robin Ng Lock, Gamma Interactive Inc.
Assertiveness Course

Trainer give good examples for us to be clear on each of the topics that was discussed.

Robin Lock - Robin Ng Lock, Gamma Interactive Inc.
Assertiveness Course

it was fun and not boring

Arianne Jane Preligera - Robin Ng Lock, Gamma Interactive Inc.
Assertiveness Course

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