Coaching Skills Training Course

This course aims to inspire trainees to become leaders by showing what makes or breaks a leader.

This course is part of the Data Scientist skill set (Domain: Advisory & Leadership).

Outcomes:

By the end of this course, participants will be able to:

• Understand the business drivers for change
• Know the best time to make changes
• Know how to prepare the organization for change
• Understand the psychology of change, what motivates people, how they will react to change and how to manage those reactions
• Be able to manage both the corporate and national cultural aspects of change
• Be able to produce stakeholder value through change
• Be able to apply a range of analytical tools to assist at each stage in change
• Know how to communicate change effectively

Audience

Staff who need to be fully aware of the issues surrounding Communicating and Influencing:

• Their colleagues
• Their bosses
• Their internal and external customers and stakeholders

Format of the course

The course will be a highly-interactive combination of:

• Facilitated Discussions
• Slide Presentations
• Exercises and Case Studies

By the end of the course, delegates will be able to:

• Appreciate the need to manage their own behaviour before they can influence others’ behaviour
• Understand the strengths and weaknesses of the various communications media available
• Manage their internal and external customers and stakeholders
• Explain how to deal with the difficult situations they may encounter in the office

By the end of this training, participants will be able to:

• Develop a stronger idea on the different approaches towards contemporary delivery of learning.
• Able to link the current delivery to new and fresh approaches in learning delivery.
• Devise an adaptive and proactive curriculum that would maximize digitization and all its benefits.
• Lead the organization in the application of digital transformation towards learning

 

Format of the Course

• Instructor Led Training through Online Delivery
• Interactive Planning with Outputs
• Digital Icebreakers
• Course Works

 

Delegating tasks and motivating employees are key skills for effective team management. It involves understanding employees' competences, clearly defining expectations while at the same time trusting and delegating responsibility. Regularly check progress and offer constructive feedback to motivate employees: Recognize achievements: Publicly and privately recognizing employee successes strengthens motivation to continue working. Involving employees in decision-making processes gives them a sense of an important role in the company. An organizational culture that promotes respect, support and work-life balance motivates employees to perform better. Act in line with the values and expectations you set for your employees to inspire them to take action. Effective delegation of tasks and motivating employees requires flexibility, empathy and constant adaptation to the team's needs. Employee support, understanding their motivation and skill development are key elements of success in this area.

This instructor-led, live training in the UAE (online or onsite) is aimed at intermediate-level managers who wish to apply Enneagram insights to enhance leadership skills, improve team dynamics, and drive organizational success.

By the end of this training, participants will be able to:

• Gain a solid foundation in the Enneagram system, including the nine personality types, wings, levels of development, and centers of intelligence.
• Use the Enneagram to explore and identify personality type, including strengths, weaknesses, and opportunities for growth.
• Better understand team members, improve communication, resolve conflicts, and foster a collaborative team environment.
• Align team and organizational goals, manage change effectively, and cultivate an innovative and adaptive organizational culture.

This course provides an introduction to the skills of influencing others and negotiating. It covers the processes and techniques to positively influence those around you and leads on to cover negotiating in the workplace.

Course Benefits

By the end of the program, participants will be able to:

Explain the key principles of influencing

Identify situations at work to apply influencing techniques 

Negotiate with confidence

Apply the win-win principle to negotiations

Prepare and deliver negotiations through a stepped process

Who Should Attend

This course is an introduction suitable for anyone whose role involves negotiation, this could include: management, sales, marketing, business development and customer care.

This instructor-led, live training in the UAE (online or onsite) is aimed at engineering leaders and engineers who wish to analyze, manage, and develop their leadership skills.

By the end of this training, participants will be able to leverage strengths, apply values, manage stress, solve problems, and build a development plan to be an effective engineering leader.

This instructor-led, live training in the UAE (online or onsite) is aimed at intermediate-level product managers who wish to learn to align strategic goals with operational projects, while mastering leadership techniques to effectively lead cross-functional teams.

By the end of this training, participants will be able to:

• Strengthen leadership and decision-making capabilities.
• Enhance strategic planning and execution skills.
• Build project management expertise for effective project delivery.
• Develop skills specific to product ownership, focused on banking and financial sector projects.
• Learn to balance strategic objectives with operational project goals.

There are many different styles of IT leadership, including servant leadership and paternalistic leadership. Examples of important leadership skills include soft (interpersonal) skills, hard skills and the ability to inspire employees to leverage IT to improve processes.

This course designed for Information Technology managers looking to develop their IT leadership skills.  It is a highly practical course, focusing on the leadership skills that have the biggest impact on business performance and career success. 

At the end of the course, the participants should be able to:

1. Acquire an understanding of  self-mastery as a foundation for inspiring leaders
2. Strengthen and sustain their execution capabilities and contribute to the creation of a high performance culture
3. Lead cultural transformation and change processes in their respective areas of influence using emotional intelligence and change management tools

Methodology:

1. Lecture
2. Workshops
3. Video showing
4. Role playing

This Mentoring training course will help to fill the gap and deliver guidelines that are useful for anyone in a mentoring relationship.

Overview

This 5-day course will help delegates develop their strategic thinking, planning and management skills, including the tactical and operational requirements for successful implementation in a high-stakes environment. The course will deal with the tough issues of conflict management, managing change, what makes a good leader and how to motivate a team. Using interactive case studies as well as sector examples, delegates will be encouraged to share experiences and challenges to help build practical and work focused solutions which they can take back and actually use.

The core objective of the programme is to equip executives with the skills to scan the business environment to uncover profitable business opportunities as well as develop strategies for gaining competitive advantage in an increasingly competitive business environment. Amongst others, the programme will also provide insight on leadership the best practices and behaviors that will strengthen the capacity of executives to handle the complexities and uncertainties of managing a high performance organisation.

Learning Objectives

After attending this course, delegates will be able to:

• Describe the main problems that are faced by an organisation;
• Explain the various approaches to organisational development planning;
• Analyse the current business environment and influences affecting the organisation;
• Analyse resources within and external to the organisation;
• Explain the various approaches to managing strategy and it place in the business plan;
• Evaluate the alternative development strategies so as to recommend the one(s) most suited to the needs of the firm.
• Apply a deeper understanding of strategic development plans;
• Discuss objectively the risks, benefits and costs that accompany the implementation of the new strategy including managing conflict in a team;
• Define approaches to managing the identified risks;
• Analyse the potential impacts on his or her firm (both positive and negative) that will result from implementing the new strategy;
• Design policies, systems and processes to successfully implement the emergent strategic plans;
• Cover the key steps in change management

Who Should Attend

• Product/Service Managers
• Newly appointed as well as established Managers and Team Leaders
• Heads of Operations
• Senior Bank Managers
• Human Resource Managers
• Operations Managers
• Marketing Managers

Methodology
The course consists of facilitated workshops, supplemented by case studies drawn from a combination of published real life examples and/or practical experience. There will also be opportunities for attendees to work in small groups to synthesise ideas and strategies and to apply the material in the context of their own organisations/departments. Open forum discussions will also be a key element.

The aim of the training will be to review and improve the competencies necessary to achieve business goals, both in terms of individual and team work, especially through the participants' acquisition of skills such as: - Building an effective style of communicating with others - Practical diagnosis of communication barriers and techniques for actively preventing their occurrence - The ability to effectively exert influence and persuasion - Changing one's own attitudes and modeling constructive behavior (e.g. assertive attitude)