Course Outline

  • Preliminary exercises, getting to know the participants, discussing the rules, concluding a training contract
  • Models of personnel policy in terms of delegating tasks and motivating employees
  • Effective team communication
  • Team building stages
  • Task delegation rules
  • Competence acquisition pyramid
  • 14 principles of effective delegation
  • Resistance and errors in delegation
  • Maslow's pyramid of needs
  • McCregor's Theories X and Y
  • Types of motivation
  • Principles of economic motivation
  • Principles of motivation with intangible means
  • Psychological principles of motivation
  • Feedback and rating
  • The importance of language in motivating
  • Elements of coaching

Requirements

The course is general in nature and participation in it does not require specialist knowledge
  14 Hours
 

Testimonials

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