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Course Outline

Introductory exercises, participant introductions, rule overview, and training contract formulation.

Human Resource Policies Models in the context of task delegation and employee motivation.

Effective team communication.

Stages of team building.

Principles of task delegation.

Competency acquisition pyramid.

14 principles of effective delegation.

Resistance and errors in delegation.

Maslow’s Hierarchy of Needs.

McGregor’s Theory X and Theory Y.

Types of motivation.

Principles of economic motivation.

Principles of non-material motivation.

Psychological principles of motivation.

Feedback and assessment.

The significance of language in motivation.

Elements of coaching.

Requirements

The course is general in nature and participation in it does not require specialist knowledge

 14 Hours

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