Online Microsoft Training in the UAE

Microsoft 365 serves as a comprehensive suite of cloud-based productivity and collaboration solutions, incorporating Teams, OneDrive, Planner, and Copilot to streamline contemporary workplace operations.

This live, instructor-led training (available online or on-site) is designed for intermediate-level professionals seeking to harness Microsoft 365 capabilities to boost productivity, strengthen governance, and enhance cross-team collaboration.

By the end of this programme, participants will be equipped to:

• Configure and manage Teams to facilitate effective team collaboration and meet best practices for meetings.
• Utilise OneDrive for secure file storage, seamless sharing, and robust version control.
• Plan and monitor work progress using Planner, integrating tasks directly into team workflows.
• Leverage Copilot to expedite document drafting, generate meeting summaries, and derive actionable data insights.

Course Format

• Interactive demonstrations paired with guided, hands-on practical labs.
• Scenario-based exercises that mirror real-world organisational workflows.
• Practical sessions focusing on configuration, governance frameworks, and best practices for user adoption.

Customisation Options

• We can tailor examples, governance checklists, and hands-on labs to align precisely with your organisation's specific policies and environment.

Microsoft 365 provides a powerful suite of tools for creating enterprise-level knowledge management systems, combining SharePoint, Teams, Power Automate, and Power BI to organize, integrate, and visualize information effectively. This course explores how to design dynamic intranet dashboards, interlink data sources, and implement structured workflows to enhance collaboration and knowledge sharing across teams.

This instructor-led, live training (online or onsite) is aimed at advanced-level professionals who wish to develop and manage sophisticated knowledge management frameworks using Microsoft 365 tools.

By the end of this training, participants will be able to:

• Design advanced knowledge management systems using Microsoft 365 tools.
• Build interconnected SharePoint sites and Teams channels for information flow.
• Automate content workflows using Power Automate.
• Develop Power BI dashboards for knowledge visualization and reporting.
• Optimize governance, access, and version control across shared repositories.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practical implementation.
• Hands-on configuration in a live Microsoft 365 environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Microsoft Intune is a cloud-based endpoint management solution that enables organizations to securely manage users, devices, and applications. It provides comprehensive tools for configuration, compliance, and protection across Windows, macOS, iOS, and Android environments.

This instructor-led, live training (online or onsite) is aimed at intermediate-level to advanced-level IT professionals who wish to deploy, configure, and manage enterprise devices using Microsoft Intune and related Microsoft 365 technologies.

By the end of this training, participants will be able to:

• Implement and manage Microsoft Intune for endpoint management.
• Configure device enrollment, compliance, and security policies.
• Deploy and protect enterprise applications using Intune.
• Integrate Intune with Microsoft 365, Entra ID, and Defender for Endpoint for unified management.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Microsoft 365 is a suite of integrated productivity tools that enable collaboration, data-driven insights, and workflow automation through applications like Excel, Word, PowerPoint, Outlook, and Copilot.

This instructor-led, live training (online or onsite) is aimed at intermediate-level professionals who wish to master Microsoft 365 tools and AI-powered features to improve decision-making, communication, and organizational efficiency.

By the end of this training, participants will be able to:

• Apply advanced Excel techniques and automation tools to support business and leadership decisions.
• Design impactful PowerPoint presentations using storytelling and data visualization techniques.
• Create, format, and collaborate on professional documents in Word with the help of Copilot.
• Enhance productivity and time management using Outlook and AI-driven features across Microsoft 365.

Format of the Course

• Interactive lecture and discussion.
• Hands-on exercises and scenario-based practice.
• Practical application using Microsoft 365 tools in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Microsoft To Do is a cloud-based task management application designed to help individuals and teams organize, prioritize, and manage tasks across devices with seamless integration into Microsoft 365.

This instructor-led, live training (online or onsite) is aimed at beginner-level to intermediate-level professionals who wish to use Microsoft To Do not only for personal productivity but also as a collaborative tool integrated with Microsoft 365 applications.

By the end of this training, participants will be able to:

• Set up and configure Microsoft To Do across devices and integrate it with Microsoft 365.
• Create, organize, and prioritize tasks and lists for both personal and team use.
• Collaborate effectively by sharing lists, assigning tasks, and monitoring progress.
• Use Microsoft To Do alongside Outlook, Teams, and Planner to enhance workflows.
• Apply productivity best practices and advanced techniques for long-term adoption.

Format of the Course

• Interactive lecture and discussion.
• Hands-on exercises and guided labs.
• Practical team collaboration simulations.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Microsoft To Do is a cloud-based task management application designed to help individuals and teams organize, prioritize, and manage tasks across devices with seamless integration into Microsoft 365.

This instructor-led, live training (online or onsite) is aimed at beginner-level to intermediate-level professionals who wish to use Microsoft To Do to manage tasks effectively, boost productivity, and collaborate better with teams.

By the end of this training, participants will be able to:

• Set up and configure Microsoft To Do for personal and team use.
• Create, organize, and prioritize tasks efficiently.
• Integrate To Do with Outlook, Teams, and other Microsoft 365 tools.
• Apply productivity best practices using To Do features.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Microsoft System Center Data Protection Manager (DPM) is Microsoft’s enterprise backup and recovery solution for protecting workloads such as file servers, databases, and virtual machines.

This instructor-led, live training (online or onsite) is aimed at intermediate-level IT professionals who wish to deploy, configure, and manage DPM to protect data and ensure business continuity.

By the end of this training, participants will be able to:

• Install and configure DPM servers and agents.
• Create and manage protection groups.
• Perform backup and recovery operations.
• Integrate DPM with other disaster recovery solutions.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

This instructor-led, live training in the UAE (online or onsite) is aimed at beginner-level to intermediate-level business users who wish to improve their productivity and digital collaboration using Microsoft Teams, OneDrive, and Outlook.

By the end of this training, participants will be able to:

• Effectively create, manage, and use teams and channels in Microsoft Teams.
• Leverage tags, mentions, and app integrations in Teams to streamline communication.
• Store, organize, and securely share files in OneDrive using best practices.
• Recover documents using version history and collaborate on files in real time.
• Use Outlook for advanced email management and shared calendar scheduling.

This instructor-led, live training in the UAE (online or onsite) is aimed at beginner-level to intermediate-level users who wish to improve team productivity and streamline everyday workflows using Outlook, OneDrive, Teams, Planner, and Forms.

By the end of this training, participants will be able to:

• Organize and manage communication effectively with Outlook.
• Store, share, and collaborate on files using OneDrive.
• Conduct meetings, chats, and team collaboration with Microsoft Teams.
• Plan and track tasks efficiently using Microsoft Planner.
• Create and analyze online surveys and quizzes with Microsoft Forms.

Microsoft Exchange Server is a messaging platform that provides email, calendar, contacts, and tasks functionality.

This instructor-led, live training (online or onsite) is aimed at intermediate-level IT professionals who wish to install, configure, manage, and troubleshoot Microsoft Exchange Server environments.

By the end of this training, participants will be able to:

• Install and configure Microsoft Exchange Server.
• Implement disaster recovery and anti-malware measures.
• Configure message transport and migration to Exchange Online.
• Troubleshoot issues and ensure server availability.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Microsoft OneNote is a digital notebook application used for organizing, sharing, and collaborating on information across teams and devices.

This instructor-led, live training (online or onsite) is aimed at professionals with limited or emerging experience in OneNote who manage or coordinate digital information and wish to use Microsoft OneNote effectively to organize notes, coordinate team knowledge, and enhance collaborative workflows.

By the end of this training, participants will be able to:

• Organize personal and team notes using notebooks, sections, and pages.
• Share and collaborate in real-time on OneNote content.
• Embed and link files, emails, and meeting notes into a unified workspace.
• Integrate OneNote with Microsoft 365 apps like Teams, Outlook, and Planner.

Format of the Course

• Interactive lecture and discussion.
• Hands-on use of Microsoft OneNote in sample collaboration scenarios.
• Guided exercises focused on note-taking, content organization, and teamwork.

Course Customization Options

• To request a customized training for this course based on your department's workflows or internal tools, please contact us to arrange.

This instructor-led, live training in the UAE (online or onsite) is designed to help participants prepare for the Microsoft Azure Data Engineer certification exam (DP-203).

The course covers the basics of Azure data services and how they can be used to process, store, and manage data in the cloud. Participants will learn how to create data processing solutions using Azure Data Factory, Azure Stream Analytics, and Azure Databricks, and how to work with NoSQL databases using Azure Cosmos DB.

This instructor-led, live training in the UAE (online or onsite) is aimed at beginner-level leadership teams who wish to effectively manage and coordinate tasks using Microsoft Planner and its related tools, leading to enhanced productivity and collaboration across the organization.

By the end of this training, participants will be able to:

• Effectively create, manage, and track tasks and projects using Microsoft Planner, enhancing team coordination and project visibility.
• Organize and prioritize individual tasks, share task lists, and collaborate on tasks using Microsoft To Do.
• Utilize Microsoft Loop components for real-time collaboration, integrating them seamlessly into projects and meetings, and enhancing communication and information sharing among team members.
• Design and manage custom lists tailored to specific project needs, automate workflows, and integrate Lists with other Microsoft 365 tools for more efficient task tracking.

This instructor-led, live training in the UAE (online or onsite) is aimed at beginner-level business professionals who wish to gain the skills necessary to utilize Teams, Word, and Excel effectively in a management context.

By the end of this training, participants will be able to:

• Gain a comprehensive understanding of Microsoft 365
• Navigate and utilize Microsoft Teams for communication, collaboration, and project management.
• Develop proficiency in creating, formatting, and managing Word documents.
• Use Excel for data entry, manipulation, and analysis.
• Explore how to integrate Microsoft 365 applications for seamless workflows.

This instructor-led, live training in the UAE (online or onsite) is designed to help participants prepare for the Microsoft Azure DevOps Engineer certification exam (AZ-400). 

The course covers the basics of DevOps practices and how they can be implemented on the Azure platform. Participants will learn how to use Azure DevOps to manage code, build and release pipelines, and implement continuous integration and continuous delivery (CI/CD) practices.

This instructor-led, live training in the UAE (online or onsite) is designed to help participants prepare for the Microsoft Azure Solutions Architect Expert (AZ-305) certification exam. 

The course covers advanced concepts of cloud computing and Azure services. It provides a comprehensive introduction to Azure solutions architecture, including its principles, components, and services. Participants will also learn how to design and deploy Azure solutions using best practices and industry standards.

This course will discuss the various methods and best practices that are in line with business and technical requirements for modeling, visualizing, and analyzing data with Power BI. The course will also show how to access and process data from a range of data sources including both relational and non-relational data. This course will also explore how to implement proper security standards and policies across the Power BI spectrum including datasets and groups. The course will also discuss how to manage and deploy reports and dashboards for sharing and content distribution.

This instructor-led, live training in the UAE (online or onsite) is designed to help participants prepare for the Microsoft Azure Security Engineer Associate (AZ-500) certification exam. 

The course covers various security topics related to Azure, including identity and access management, platform protection, data and application protection, and operations management.

Microsoft System Center Operations Manager (SCOM) is a monitoring tool designed to ensure the availability, performance, and reliability of IT services across datacenters and applications.

This instructor-led, live training (online or onsite) is aimed at intermediate-level IT professionals who wish to deploy, configure, and manage SCOM for enterprise monitoring and alerting.

By the end of this training, participants will be able to:

• Install and configure System Center Operations Manager.
• Set up monitoring rules, alerts, and reports.
• Integrate SCOM with other System Center components.
• Troubleshoot and optimize performance in monitored environments.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

This instructor-led, live training in the UAE (online or onsite) is aimed at intermediate-level IT professionals who wish to manage and secure an organization's IT environment using Microsoft 365.

By the end of this training, participants will be able to:

• Deploy and manage Microsoft 365 services such as Intune, MDM, and Autopilot.
• Configure and enforce security policies using Windows Defender and other Microsoft 365 security tools.
• Monitor and troubleshoot devices and applications within a Microsoft 365 environment.
• Understand and implement compliance and data protection measures in Microsoft 365.
• Manage Microsoft 365 security services such as Microsoft Secure Score, Exchange Online Protection, Safe Attachments, and Safe Links.
• Implement compliance solutions using Microsoft Purview, data loss prevention, and sensitivity labels.

This instructor-led, live training in the UAE (online or onsite) is designed to help participants prepare for the Microsoft Azure Developer Associate (AZ-204) certification exam. 

The course covers the concepts of developing Azure solutions, including Azure compute, storage, and security features. It provides a comprehensive introduction to Azure development, including tools and services for building, testing, and deploying applications.

This instructor-led, live training in the UAE (online or onsite) is aimed at intermediate-level IT professionals who wish to manage and secure an organization's IT environment using Microsoft 365.

By the end of this training, participants will be able to:

• Deploy and manage Microsoft 365 services such as Intune, MDM, and Autopilot.
• Configure and enforce security policies using Windows Defender and other Microsoft 365 security tools.
• Monitor and troubleshoot devices and applications within a Microsoft 365 environment.
• Understand and implement compliance and data protection measures in Microsoft 365.
• Apply best practices for Microsoft 365 administration and security.

This instructor-led, live training in the UAE (online or onsite) is designed to help participants prepare for the Microsoft Azure Administrator Associate (AZ-104) certification exam.

The course covers the skills required to manage Azure resources, including Azure virtual machines, storage solutions, and Azure network management.

This instructor-led, live training in the UAE (online or onsite) is aimed at intermediate-level system administrators who wish to effectively deploy, manage, and troubleshoot Hyper-V environments.

By the end of this training, participants will be able to:

• Understand virtualization concepts and configure Hyper-V.
• Create and manage virtual machines, VM storage, and networking.
• Utilize advanced Hyper-V features and secure Hyper-V environments.
• Monitor and optimize Hyper-V performance.

This instructor-led, live training in the UAE (online or onsite) is designed to help participants prepare for the Microsoft Azure Fundamentals (AZ-900) certification exam.

The course covers the basic concepts of cloud computing and Azure services. It provides a comprehensive introduction to Azure, including its architecture, pricing and support, and the most commonly used Azure services.

This instructor-led, live training in the UAE (online or onsite) is aimed at anyone who wishes to learn to use Microsoft OneNote in managing notes to improve productivity.

By the end of this training, participants will be able to:

• Learn the basics and features of OneNote.
• Create, organize, and edit notes using OneNote.
• Integrate notes with other applications.

In this whiteboard design session, you will learn how to design a solution with a combination of Azure Resource Manager templates and Azure DevOps to enable continuous delivery with several Azure PaaS services.

At the end of this workshop, you will be better able to build templates to automate cloud infrastructure and reduce error-prone manual processes. In addition, you'll create an Azure Resource Manager (ARM) template to provision Azure resources, configure continuous delivery with Azure DevOps, configure Application Insights into an application, and create an Azure DevOps project and Git repository.

This course equips participants with the knowledge and skills necessary for designing and executing DevOps processes and practices. Learners will gain insights into planning for DevOps, utilizing source control, scaling Git within an enterprise environment, consolidating artifacts, formulating a dependency management strategy, managing secrets, implementing continuous integration, establishing a container build approach, devising a release plan, setting up a release management workflow, executing deployment patterns, and enhancing feedback mechanisms.

Audience Profile

This course is ideal for individuals interested in designing and implementing DevOps processes or preparing to take the Microsoft Azure DevOps Solutions certification exam.

Job Role: DevOps Engineer

Preparation for Exam: AZ-400

Skills Acquired

• Create a shared vision and timeline for transformation
• Select a project, define project metrics, and Key Performance Indicators (KPIs)
• Establish an agile team structure and organizational framework
• Formulate a tool integration strategy
• Develop a license management plan (e.g., for Azure DevOps and GitHub users)
• Create a traceability strategy from work items to operational software
• Design an authentication and access control strategy
• Plan the integration of on-premises and cloud resources
• Understand the advantages of using Source Control
• Explain Azure Repos and GitHub
• Migrate from TFVC to Git
• Ensure code quality, including managing technical debt with SonarCloud and other tools
• Promote organizational understanding of code quality
• Detail how to structure Git repositories
• Explain Git branching workflows
• Leverage pull requests for collaboration and code reviews
• Utilize Git hooks for automation
• Use Git to foster internal open-source practices across the organization
• Understand the role of Azure Pipelines and its components
• Set up Agents for use in Azure Pipelines
• Explain the importance of continuous integration
• Implement continuous integration using Azure Pipelines
• Define Site Reliability Engineering
• Create processes to gauge end-user satisfaction and analyze user feedback
• Automate application analytics through designed processes
• Manage alerts, reducing non-actionable notifications
• Conduct blameless retrospectives and foster a just culture
• Define an infrastructure and configuration strategy along with the appropriate toolset for release pipelines and application infrastructure
• Incorporate compliance and security into your application infrastructure
• Identify challenges associated with integrating open-source software
• Evaluate open-source software packages for security and license compliance
• Administer organizational security and compliance policies
• Integrate license and vulnerability scans into build and deployment pipelines
• Configure build pipelines to access package security and license ratings

About This Course

This course provides students with the necessary skills to deploy and configure System Center 2012 R2 Operations Manager. Through hands-on labs, students will learn:

• How to design and implement a Management Group in System Center 2012 R2 Operations Manager.

• Techniques for upgrading and migrating from an existing Operations Manager 2007 R2 Management Group to the newer versions of System Center 2012 Operations Manager, including Service Pack 1 and R2.

• The key components of Management Packs such as Object Discoveries, Rules, Monitors, Targeting, Run As Accounts, and Profiles. This includes creating custom Management Packs.

• How to set up monitoring for fabric and applications in System Center 2012 R2 Operations Manager, covering both datacenter and cloud resources like networking, storage, and computing.

• Methods for configuring Application Performance Monitoring for .NET and Java-based applications.

• Strategies for setting up end-to-end service monitoring using synthetic transactions and Distributed Application Diagrams.

• How to configure Dashboards, Service Level Tracking Reporting, and the SharePoint Web Part to visualize critical performance and availability metrics.

• Techniques for customizing the Operations Manager Console to meet the needs of various application support teams.

• Integration of Operations Manager with other System Center 2012 R2 components and extending monitoring capabilities to cover key business processes and procedures.

• How to troubleshoot an Operations Manager Management Group and execute disaster recovery procedures such as database and management server restoration.

• Utilizing new features in System Center 2012 R2, including integration with System Center Advisor, Team Foundation Server, IntelliTrace, and managing Windows Azure.

Audience Profile

The primary audience for this course includes cloud and datacenter administrators who are new to System Center 2012 R2 Operations Manager and are tasked with deploying, configuring, and operating it in their environments. The secondary audience comprises those already familiar with Operations Manager but looking to upgrade their skills to incorporate the latest features of System Center 2012 Operations Manager, Service Pack 1, and R2.

At Course Completion

Upon completing this course, students will be able to:

• Plan for deploying System Center 2012 R2 Operations Manager by:
  • Determining hardware and software requirements.
  • Addressing security considerations.
  • Designing a highly available System Center and Microsoft SQL Server platform using Microsoft SQL Server AlwaysOn.
  • Planning for migration and upgrade scenarios to System Center 2012 R2 Operations Manager.
• Customize the Operations Console with User Roles.
• Deploy agents in various ways using System Center 2012 R2 Operations Manager.
• Implement key Management Pack concepts and elements, including templates.
• Configure Notifications, Reporting, and Service Level Tracking within System Center 2012 R2 Operations Manager.
• Set up the following:
  • Audit Collection Services.
  • Agentless Exception Monitoring.
  • The SharePoint Web Part in System Center 2012 R2 Operations Manager.
• Configure Application Performance Monitoring and Network Device monitoring within System Center 2012 R2 Operations Manager.
• Set up dashboards and widgets in System Center 2012 R2 Operations Manager.
• Utilize new cloud-based features, such as System Center Global Service Monitor and System Center Advisor.
• Integrate System Center 2012 R2 Operations Manager with other System Center 2012 R2 components.
• Troubleshoot an Operations Manager Management Group.
• Perform disaster recovery in System Center 2012 R2 Operations Manager.

After completing this course in the UAE, you will be able to:

• Describe the processes involved in planning and using a troubleshooting methodology for Windows 10.
• Troubleshoot startup issues and operating system services on a Windows 10 PC.
• Perform system recovery.
• Resolve issues related to hardware devices and device drivers.
• Administer Windows 10 devices.
• Troubleshoot issues related to network connectivity.
• Configure Windows 10 devices by using Group Policy.
• Configure and troubleshoot user settings.
• Configure and troubleshoot resource access.
• Implement remote connectivity.
• Deploy and troubleshoot applications.
• Maintain Windows 10 devices.

About This Course

This five-day course is designed to equip you with the knowledge and skills required to plan and manage a Microsoft SharePoint 2016 environment. You will learn how to deploy, administer, and troubleshoot your SharePoint setup. The course also includes guidelines, best practices, and considerations aimed at optimizing your deployment.

This course is the first in a series of two for IT professionals and aligns with the SharePoint 2016 IT Pro certification.

Audience Profile

The target audience consists of experienced IT professionals interested in installing, configuring, deploying, and managing SharePoint 2016 installations either on-premises or in the cloud.

Participants typically have more than a year's hands-on experience with planning and maintaining SharePoint, along with two years' experience working with core technologies that SharePoint relies on, such as Windows Server 2012 R2 or later, Internet Information Services (IIS), Microsoft SQL Server 2014 or later, Active Directory Domain Services (AD DS), and networking infrastructure services.

The minimally qualified candidate typically:

• Is an IT professional responsible for planning, implementing, and maintaining a multi-server deployment of SharePoint 2016.
• Possesses practical knowledge or hands-on experience with SharePoint Online.
• Has broad familiarity with various SharePoint workloads.
• Has experience in business continuity management, including data backup, restoration, and high availability.
• Is experienced with authentication and security technologies.
• Has proficiency in Windows PowerShell.

* The hands-on or job-related experience should be from a role where the candidate has worked on multiple SharePoint-based solutions that include document management, content management, and search functionalities.

At Course Completion

• Describe the key features of SharePoint 2016.
• Design an information architecture for a SharePoint 2016 deployment.
• Create a logical architecture for a SharePoint 2016 deployment.
• Plan and configure the physical architecture for a SharePoint 2016 deployment.
• Install and set up SharePoint 2016.
• Create and configure web applications and site collections.
• Plan and configure service applications for a SharePoint 2016 deployment.
• Manage users, permissions, and secure content in a SharePoint 2016 deployment.
• Configure authentication within a SharePoint 2016 deployment.
• Set up platform and farm-level security in a SharePoint 2016 deployment.
• Administer information taxonomy in SharePoint web applications and site collections.
• Configure and manage user profiles and audiences.
• Optimize the search experience within SharePoint 2016.
• Monitor, maintain, and troubleshoot a SharePoint 2016 deployment.

About This Course

This five-day course is designed to teach you how to plan, configure, and manage advanced features in a SharePoint 2016 environment. Key areas of focus include implementing high availability, disaster recovery, service application architecture, and Microsoft Business Connectivity Services. The curriculum also covers social computing functionalities, productivity tools, and collaboration platforms. Additionally, students will gain insights into business intelligence solutions, Enterprise Content Management, web content management infrastructure, and apps. This course includes guidance on developing a governance plan as well as performing upgrades or migrations to SharePoint 2016.

This is the second in a series of two courses for IT professionals and aligns with the SharePoint 2016 IT Pro certification.

Audience Profile

The course targets experienced IT professionals interested in learning how to install, configure, deploy, and manage SharePoint 2016 installations either on-premises or in the cloud.

Students are expected to have more than four years of hands-on experience planning and maintaining SharePoint Server and related core technologies such as Windows Server 2012 R2 or later, Internet Information Services (IIS), Microsoft SQL Server 2014 R2 or later, Active Directory Domain Services (AD DS), and networking infrastructure services.

Students should have completed Course 20339-1A: Planning and Administering Microsoft SharePoint 2016, or possess equivalent knowledge and experience before taking this course.

The minimally qualified candidate typically:

• Possesses a working knowledge of, and preferably hands-on experience with, Microsoft SharePoint Online.

• Has broad familiarity with SharePoint Server workloads.

• Has experience in business continuity management, including data backup, restoration, and high availability.

• Is experienced with authentication and security technologies.

• Has proficiency with Windows PowerShell.

* The hands-on experience or job experience should be from a solutions-based role where the candidate has worked on multiple SharePoint Server solutions, including document management, content management, and search functionalities.

At Course Completion

Upon completion of this course, students will be able to:

• Explain the core architecture of SharePoint 2016 along with its new and enhanced features.
• Describe key hybrid functionalities in SharePoint 2016.
• Plan and design a SharePoint 2016 environment to meet high availability and disaster recovery requirements.
• Plan and implement Business Connectivity Services and Secure Store Service.
• Configure and manage productivity services for a SharePoint 2016 deployment.
• Manage solutions within a SharePoint 2016 deployment.
• Plan and configure social computing features.
• Plan and configure web content management for an Internet-facing environment.
• Plan and configure Enterprise Content Management in a SharePoint 2016 deployment.
• Plan and configure business intelligence solutions.
• Plan and configure work management, productivity tools, and collaboration platforms and features.
• Perform an upgrade or migration to SharePoint 2016.

This course is designed to equip IT professionals with the skills needed to administer and support Exchange Server. It delves into the installation and configuration of Exchange Server, as well as managing mail recipients and public folders, including performing bulk operations through the Exchange Management Shell. Additionally, the course addresses client connectivity management, message transport and hygiene, and setting up highly available Exchange Server environments. Students will also learn about implementing disaster recovery solutions and maintaining and monitoring an Exchange Server deployment, along with administering Exchange Online within an Office 365 setup.

Upon completion of this course, students will be able to:

• Deploy Exchange Server effectively.
• Plan and configure storage for Exchange Server.
• Create and manage various recipient objects in Exchange Server.
• Execute recipient management and Exchange server management tasks using Exchange Server cmdlets.
• Set up Client Access services within Exchange Server.
• Manage high availability configurations in Exchange Server.
• Implement disaster recovery solutions for Exchange Server.
• Configure and manage message transport in Exchange Server.
• Set up message security measures in Exchange Server.
• Monitor and troubleshoot issues with Exchange Server.
• Configure role-based access control permissions for Exchange Server and set up audit logging for administrators and users.
• Implement and manage integration with Exchange Online.

About This Course

This course equips experienced Exchange Server administrators with the skills necessary to design and set up an Exchange Server messaging environment. It delves into configuring advanced components such as site resilience, enhanced security measures, compliance solutions, archiving, discovery tools, coexistence with other Exchange organizations or Exchange Online, and migration from earlier versions of Exchange server. Additionally, it offers guidelines, best practices, and important considerations to optimize the deployment of Exchange Server.

Audience Profile

This course is targeted at IT professionals who are seasoned messaging administrators, architects, or consultants. It caters to individuals in enterprise settings tasked with designing and deploying Exchange Server solutions, including environments that incorporate previous versions of Exchange Server or Exchange Online. Participants should have prior experience with Exchange Server 2019 or earlier versions.

At Course Completion

Upon finishing this course, students will be able to:

• Create plans for deploying Exchange Server.
• Plan and deploy hardware, virtualization, mailbox databases, and public folders in an Exchange Server environment.
• Develop a plan for message transport within Exchange Server.
• Design and implement Client Access services in Exchange Server.
• Create and execute a highly available Exchange Server setup.
• Maintain Exchange Server using Managed Availability and Desired State Configuration (DSC).
• Plan for messaging security and set up Active Directory Rights Management Services (AD RMS) and Microsoft Azure RMS within Exchange Server.
• Design and implement message retention and archiving solutions.
• Create and execute data loss prevention policies, In-Place Hold, and eDiscovery processes.
• Plan for messaging coexistence among different Exchange Server organizations.
• Develop and carry out an upgrade plan from previous versions of Exchange Server to Exchange Server 2019.
• Create a hybrid deployment strategy for Exchange Server.

About This Course

This comprehensive five-day, hands-on training course is tailored to provide you with an in-depth understanding of Microsoft's virtual desktop technology. The curriculum will also highlight the differences between various technologies through practical use cases and best practices. You'll enhance your skills in Microsoft Application Virtualization (App-V) Service Pack 2 (SP2), Microsoft User Experience Virtualization (UE-V), and Virtual Desktop Infrastructure (VDI) within Windows Server 2012 R2. Throughout this course, you will gain expertise in managing, monitoring, supporting, and troubleshooting various Windows-based desktop virtualization solutions.

Audience Profile

This training is aimed at IT administrators and implementers from large and mid-sized organizations who wish to grasp the latest Microsoft desktop and application virtualization technologies. Participants will also gain hands-on experience in planning, implementing, and managing virtual infrastructure solutions based on these technologies.

At Course Completion

Upon finishing this course, participants will be able to:

• Explain the concepts of desktop and application virtualization.
• Develop plans and execute user state virtualization strategies.
• Formulate and implement App-V solutions.
• Plan and roll out App-V clients effectively.
• Administer and manage application virtualization processes.
• Comprehend the process of application sequencing.
• Set up client Hyper-V configurations.
• Create plans for deploying session-based desktops.
• Publish and configure RemoteApp programs.
• Plan pooled personal desktop environments.
• Design and implement both pooled and personal desktop solutions.
• Deploy Remote Access functionalities.
• Monitor the health of VDI infrastructure.

This training program equips IT Professionals with the skills to manage their Azure subscriptions, secure identities, oversee infrastructure administration, set up virtual networking, integrate Azure with on-premises locations, control network traffic, deploy storage solutions, launch and scale virtual machines, implement web apps and containers, safeguard and share data, and oversee the entire solution.

This course is designed for Azure Administrators. These administrators are responsible for implementing, managing, and monitoring identity, governance, storage, compute resources, and virtual networks within a cloud environment. They will also be tasked with provisioning, sizing, monitoring, and adjusting these resources as needed.

This course equips IT Security Professionals with the necessary knowledge and skills to enforce security measures, uphold an organization’s security stance, and detect and address security weaknesses. It covers areas such as identity and access management, platform protection, data and application security, and security operations.

Audience Profile

This course is designed for Azure Security Engineers preparing for the associated certification exam or those executing security tasks in their daily roles. It will also benefit engineers looking to specialize in securing Azure-based digital platforms and play a critical role in safeguarding an organization's data.

Skills Gained

• Implement enterprise governance strategies, including role-based access control, Azure policies, and resource locks.
• Create an Azure AD infrastructure encompassing users, groups, and multi-factor authentication.
• Set up Azure AD Identity Protection with risk policies, conditional access, and access reviews.
• Deploy Azure AD Privileged Identity Management for managing Azure AD roles and resources.
• Configure Azure AD Connect to include various authentication methods and on-premises directory synchronization.
• Enforce perimeter security measures using Azure Firewall.
• Apply network security strategies involving Network Security Groups and Application Security Groups.
• Ensure host security through endpoint protection, remote access management, update management, and disk encryption.
• Maintain container security with Azure Container Instances, Azure Container Registry, and Azure Kubernetes.
• Manage Azure Key Vault for certificates, keys, and secrets.
• Secure applications by registering apps, using managed identities, and setting up service endpoints.
• Protect storage through shared access signatures, blob retention policies, and Azure Files authentication.
• Safeguard databases with authentication methods, data classification, dynamic data masking, and always encrypted features.
• Utilize Azure Monitor for connected sources, log analytics, and alerts.
• Leverage Azure Security Center to manage policies, recommendations, and just-in-time virtual machine access.
• Operate Azure Sentinel for workbooks, incidents, and playbooks.

This course teaches IT Professionals to configure advanced Windows Server services using on-premises, hybrid, and cloud technologies. The course teaches IT Professionals how to leverage the hybrid capabilities of Azure, how to migrate virtual and physical server workloads to Azure IaaS, and how to secure Azure VMs running Windows Server. The course also teaches IT Professionals how to perform tasks related to high availability, troubleshooting, and disaster recovery. The course highlights administrative tools and technologies including Windows Admin Center, PowerShell, Azure Arc, Azure Automation Update Management, Microsoft Defender for Identity, Azure Security Center, Azure Migrate, and Azure Monitor.

About This Course

This course is designed to introduce students to the essential principles of database management within a cloud environment, with a focus on foundational skills in cloud data services and Microsoft Azure. Students will gain an understanding of key data concepts such as relational databases, non-relational databases, big data, and analytics, and how these are applied using Microsoft Azure technology. They will delve into the roles, tasks, and responsibilities within the field of data management. Additionally, students will explore various relational database offerings in Azure, including their deployment and querying through cloud solutions. The course also covers non-relational databases and data storage options with Azure. Students will learn about different processing methods for creating data analytics solutions on Azure, such as Azure Synapse Analytics, Azure Databricks, and Azure HDInsight. Furthermore, they will be introduced to Power BI, including its components and how these elements function together.

Audience Profile

This course is intended for individuals interested in mastering the basics of database concepts within a cloud setting, acquiring fundamental skills in cloud data services, and establishing a solid foundation in Microsoft Azure's cloud data services.

At Course Completion

Upon finishing this course, students will be able to:

• Articulate core data concepts in Azure
• Elucidate the principles of relational databases within Azure
• Explain non-relational database concepts in Azure
• Distinguish components of a contemporary data warehouse in Azure

This five-day course describes how to use Configuration Manager and its associated site systems to efficiently manage network resources. In this five-day course, you will learn day-to-day management tasks, including how to manage applications, client health, hardware and software inventory, operating system deployment, and software updates by using Configuration Manager.

You also will learn how to optimize System Center Endpoint Protection, manage compliance, and create management queries and reports. Additionally, this course, in conjunction with Microsoft Official Course 20703-2A, helps certification candidates prepare for Exam 70-703: Administering System Center Configuration Manager and Cloud Services Integration.

This five day instructor-led course provides students with the knowledge and skills to install and configure System Center 2012 Operations Manager. In addition this class will prepare the student for managing their 2012 Operations Manager infrastructure.

About This Course

This course will examine the necessary marketing application setup to foster business expansion. It will also delve into lead management, marketing forms and pages, segmentation, and email marketing communications. These elements are interconnected through interactive customer journey design, encompassing event and survey configurations.

Audience Profile

This course is tailored for IT or marketing professionals interested in utilizing Dynamics 365 Marketing to enhance business operations.

At Course Completion

Upon finishing this course, you will be able to:

• Set up advanced configurations
• Handle marketing content, templates, and integrations
• Generate and oversee leads
• Develop and manage marketing forms and pages
• Create and maintain segments
• Initiate and execute customer journeys
• Plan and administer events
• Distribute and evaluate surveys

About This Course

This course is designed to equip students with the skills needed to support and configure Windows 10 desktops within an organizational setting. They will learn how to install, customize, and update Windows 10 operating systems effectively. The curriculum also covers managing storage, files, devices, and configuring network connectivity for Windows 10. Additionally, learners will gain knowledge on securing the Windows 10 OS and safeguarding data on the device. Finally, students will acquire skills in managing and troubleshooting issues related to Windows 10.

Audience Profile

The intended audience includes IT professionals responsible for installing, configuring, managing, and maintaining core services of Windows 10 locally. These candidates may also have experience with enterprise environments and cloud-integrated services.

At Course Completion

Upon finishing this course, learners will be able to:

• Install and customize Windows 10.
• Set up updates for Windows.
• Configure devices and drivers for Windows.
• Manage storage configurations in Windows.
• Tailor network and remote management settings within Windows.
• Administer browsers and applications in Windows.
• Control account access and authentication processes.
• Set file and folder permissions.
• Identify methods for securing Windows 10, common threats, and ways to mitigate them.
• Troubleshoot Windows and application installations.
• Solve hardware and driver issues.
• Resolve file problems and perform data recoveries.

Discover the essentials of managing Office 365, covering its core elements, strategies for transitioning an organization to Office 365, configuration techniques, and methods for overseeing Office 365 ProPlus rollouts.

Audience Profile

This course is tailored for individuals aiming for the Microsoft 365 Enterprise Admin position who have already completed one of the Microsoft 365 role-based administrator certification tracks.

Skills Acquired

• Overview of Office 365
• Migrating an organization to Office 365
• Setting up Office 365
• Administering Office 365 ProPlus deployments

This three-day instructor-led course offers participants transitioning from previous versions of SQL Server an overview of the latest features introduced in SQL Server 2016.

Skills Acquired

• Understand the key capabilities and components of SQL Server 2016
• Explore new and improved performance features in SQL Server
• Learn about enhanced security features in SQL Server
• Discover advancements in SQL Server Availability and Scalability
• Gain knowledge on new reporting and PowerBI capabilities in SQL Server 2016
• Familiarize with updated data access functionalities
• Explore the latest enhancements in SQL Server OLAP
• Understand the new cloud-based features of SQL Server

This five-day course is tailored mainly for IT professionals with prior experience in Windows Server. It targets individuals who will manage storage and computing resources using Windows Server 2016 and need to grasp the various scenarios, requirements, and available options for storage and computing within the context of Windows Server 2016.

This 5-day instructor-led course equips participants with essential networking skills needed to implement and maintain Windows Server 2016 across various organizational settings. The curriculum includes foundational IP concepts, remote access solutions, and more sophisticated topics such as Software Defined Networking.

This five-day instructor-led course equips IT professionals with the skills needed to deploy and configure Active Directory Domain Services (AD DS) in a distributed environment. It also covers implementing Group Policy, performing backup and restore operations, and monitoring and troubleshooting Active Directory-related issues on Windows Server 2016. Furthermore, the course provides instruction on deploying additional Active Directory server roles, including Active Directory Federation Services (AD FS) and Active Directory Certificate Services (AD CS).

The Microsoft Power Platform helps organizations optimize their operations by simplifying, automating and transforming business tasks and processes. In this course, students will learn how to build Power Apps, Automate Flows and extend the platform to complete business requirements and solve complex business problems.

This five-day instructor-led course is tailored primarily for IT professionals with prior experience in Windows Server. It targets individuals who will manage identity, networking, storage, and computing using Windows Server 2019, and need to grasp the relevant scenarios, requirements, and available options specific to this version of Windows Server. The course equips IT professionals with essential administrative skills needed to deploy and maintain Windows Server 2019 in various organizational settings.

This course will teach the basics of Microsoft's dialect of the standard SQL language: Transact-SQL. Topics include both querying and modifying data in relational databases that are hosted in Microsoft SQL Server-based database systems, including: Microsoft SQL Server, Azure SQL Database and, Azure Synapse Analytics.