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Measuring Business Strategy
- Financial Perspective
- Customer Perspective
- Internal-Business-Process Perspective
- Learning and Growth Perspective
- Linking Balanced Scorecard Measures to Your Strategy
- Structure and Strategy
Managing Business Strategy
- Achieving Strategic Alignment: From Top to Bottom
- Targets, Resource Allocation, Initiatives, and Budgets
- Feedback and the Strategic Learning Process
- Implementing a Balanced Scorecard Management Programme
The references on the material, and everything else that was provided during the training. However, I would recommend advertising this training so more people can attend.
Freddie Martinez - City of Spruce Grove
Course - Balanced Scorecard
Generational differences in management. Employees of Generation XYZ. How to function with them